Rosanjela Hernandez
Riveside,CA
Summary
Dynamic Administrative Assistant with proven expertise in warehouse operations and exceptional teamwork abilities, honed at Ups Supply Chains Solutions. Excelled in optimizing space and improving inventory management, significantly enhancing workflow efficiency. Skilled in using UPS Worldship and fostering professional relationships, consistently delivering quality service and driving operational excellence.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Ups Supply Chains Solutions
06.2007 - 03.2020
- Conducted regular audits of physical inventory against system records, identifying inconsistencies and taking corrective action as needed for accurate stock levels.
- Provided exceptional customer service when responding to inquiries about orders or shipment statuses, promoting positive brand image and repeat business opportunities.
- Expedited order fulfillment by coordinating pick-up schedules with third-party carriers, ensuring timely deliveries to customers.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed reports, logs, and records to quickly
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Warehouse Associate
TDI Industries
02.2005 - 06.2007
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in receiving, stocking (put away) and distribution of merchandise.
- Operated Stock Picker and pallet jack equipment safely while moving products throughout the facility.
- PKMS and GWS system savvy
Education
High School Diploma -
Palm Riverside Adult School
Riverside, CaSkills
- Warehouse operations
- Purchase order management
- Scheduling appointments
- Space optimization
- Returns processing
- Report generation
- Teamwork and communication
- Scheduling inbound and outbound deliveries
- Inventory management
- Receiving reconciliation
Timeline
Administrative Assistant
Ups Supply Chains Solutions
06.2007 - 03.2020
Warehouse Associate
TDI Industries
02.2005 - 06.2007
High School Diploma -
Palm Riverside Adult School
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