Rosanna Harden
Beckley
Summary
Accomplished Administrative Assistant with a wealth of knowledge in optimizing communication and organizational processes, seeking a position that capitalizes on customer service proficiency and teamwork capabilities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant
West Virginia Senate
Charleston
01.2024 - 12.2025
- Prepared and kept a schedule for the Senator’s daily committee meetings.
- Scheduled meetings with lobbyists and constituents to meet with the Senator.
- Monitored and responded to emails from constituents, government agencies and lobbyists.
- Answered phones and kept messages.
- Organized and maintained the office.
- Received and responded to mailings including mass mailings.
- Prepared and submitted budget digest requests.
Committee Clerk
West Virginia Senate
Charleston
11.2002 - 05.2012
- Supervised and trained the per diem committee staff for the legislative session.
- Committee Clerk for the Senate Government Organization Committee and all Senate Minor Committees as well as Forest Management Review Commission Interim Committee.
- Assisted Senators and Attorneys in preparation of legislation to be presented at Senate Committee Meetings.
- Prepared correspondences, mass mailings, press releases, budget digest requests and presentations for Senator(s) Edwin J. Bowman, Dan Foster, and Jon Blair Hunter.
- Prepared minutes, bills, committee reports, committee substitutes, amendments, bill abstracts and floorbook memos for the Senator and Attorneys.
- Assisted with coordinating speakers and agendas for the committee meetings and site visits.
- Assisted with research for the annual editing of the West Virginia Blue Book.
Administrative Law Assistant
West Virginia Secretary of State’s Office
Charleston
09.2002 - 11.2002
- Drafted and filed the rules for the Code of State Rules.
- Communicated with all state agencies regarding the rules.
- Posted public meeting notices on the Secretary of State’s website.
Education
Business Administration -
New River Community and Technical College
Beaver, WV01.2026
General Studies -
Poca High School
Poca, WV05.1998
Certification - Medical Secretary
Putnam County Community and Technical Center
Eleanor, WVSkills
- Excellent communication
- Leadership
- Time management
- Adaptability
- Organizational skills
- Customer service orientation
- Decision making
- WordPerfect
- Internet
- Scanning
- Computer operation
- Typing
- Data entry
- Microsoft Outlook
- Clerical experience
- Microsoft PowerPoint
- Presentation skills
- Administrative experience
- Research
- Personal assistant experience
- Computer skills
- Office management and administration
- Phone etiquette
- Office administration
- Microsoft Office
- Google Docs
- Windows
- Microsoft Excel
- Microsoft Word
Certification
- WV General Building Contractors License - #WV047595
- WV Asbestos Abatement Supervisor
- WV Asbestos Building Inspector
Assessments
- Basic computer skills, Proficient, 01/01/23
- Performing basic computer operations and troubleshooting common problems, Proficient, 07/01/22
- Written communication, Proficient, 07/01/22
- Best practices for writing, including grammar, style, clarity, and brevity, Proficient, 08/01/23
- Bookkeeping, Proficient, 08/01/21
- Calculating and determining the accuracy of financial data, Proficient, 08/01/21
- Work style: Professionalism, Proficient, 08/01/21
- Tendency to be accountable, professional, open to feedback, and act with integrity at work, Proficient, 08/01/23
- Administrative Assistant/Receptionist, Proficient, 08/01/21
- Using basic scheduling and organizational skills in an office setting, Proficient, 10/01/22
- Attention to detail, Proficient, 10/01/22
- Identifying differences in materials, following instructions, and detecting details among distracting information, Proficient, 01/01/23
- Spreadsheets with Microsoft Excel, Proficient, 01/01/23
- Knowledge of various Microsoft Excel features, functions, and formulas, Proficient, 03/01/23
- Scheduling, Proficient, 03/01/23
- Cross-referencing agendas and itineraries to avoid scheduling conflicts, Proficient, 12/01/22
- Analyzing data, Proficient, 12/01/22
- Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data, Proficient, 07/01/22
- Warehouse safety, Proficient, 07/01/22
- Using safe practices in a warehouse setting, Proficient, 10/01/22
- Data entry: Attention to detail, Proficient, 10/01/22
- Maintaining data integrity by detecting errors, Proficient, 08/01/21
- Working with MS Word documents, Proficient, 08/01/21
- Knowledge of various Microsoft Word features, functions, and techniques, Proficient, 08/01/21
- Sales skills, Proficient, 08/01/21
- Influencing and negotiating with customers, Proficient, 08/01/21
- Customer focus & orientation, Proficient, 08/01/21
- Responding to customer situations with sensitivity, Proficient, 12/01/22
- Construction safety, Proficient, 12/01/22
- Using safe practices while on a construction site, Proficient, 12/01/22
- Business math, Proficient, 12/01/22
- Using basic math to solve problems in a business context, Proficient, 08/01/21
- Filing & organization, Proficient, 08/01/21
- Arranging and managing information or materials using a set of rules, Proficient, 08/01/21
Timeline
Administrative Assistant
West Virginia Senate
01.2024 - 12.2025
Committee Clerk
West Virginia Senate
11.2002 - 05.2012
Administrative Law Assistant
West Virginia Secretary of State’s Office
09.2002 - 11.2002
Business Administration -
New River Community and Technical College
General Studies -
Poca High School
Certification - Medical Secretary
Putnam County Community and Technical Center