Rosanna Ramirez
Bastrop,TX
Summary
Dynamic, Dependable and results-driven professional with extensive experience at Best Buy, excelling in customer service and team collaboration. Proven ability to enhance workflow efficiency and maintain accurate inventory levels. Bilingual communicator skilled in multitasking and adapting rapidly to changing environments, ensuring exceptional service and satisfaction in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Warehouse Associate
Best Buy
Bastrop, Texas
10.2020 - 05.2024
- Operated warehouse equipment to enhance organization and movement of merchandise.
- Trained new associates on proper procedures and equipment operation techniques.
- Assisted in loading and unloading shipments, maintaining consistent workflow productivity.
- Collaborated with team members to prepare orders for timely delivery.
- Packed and labeled merchandise for efficient loading and shipment to customers.
- Updated inventory and production data using warehouse management systems and scanner guns.
- Conducted cycle counts to ensure accuracy of inventory levels.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Assisted customers in selecting products and resolving inquiries.
- Collaborated with team members to meet daily sales goals.
- Participated in inventory audits to ensure accurate stock counts.
- Organized displays to attract customers and promote sales.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Cashier
Jalisco meat market
Bastrop, Texas
01.2014 - 01.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Restaurant Hostess
La Hacienda
Bastrop, Texas
01.2015 - 01.2017
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Provided menus and answered questions about daily specials and promotions.
- Maintained cleanliness and organization of the host stand and entrance area.
- Collaborated with servers to manage guest flow during peak dining times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed reservation system, optimizing table assignments for efficiency.
Table Busser
La hacienda
Bastrop, Texas
01.2015 - 01.2017
- Monitored dining room for guest needs and addressed concerns swiftly.
- Cleared tables promptly to prepare for incoming guests.
- Collaborated with kitchen staff to ensure timely meal service.
- Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
Food Runner
La hacienda
Bastrop, Texas
01.2015 - 01.2017
- Delivered food promptly to tables while ensuring accurate order fulfillment.
- Collaborated with kitchen staff to maintain smooth service flow during busy hours.
- Assisted servers by refilling drinks and providing additional table support as needed.
- Communicated effectively with team members to address customer requests quickly.
Cook
La hacienda
Bastrop, TX
01.2015 - 01.2017
- Collaborated with team members to ensure timely meal service during peak hours.
- Resolved customer complaints regarding food quality or services provided.
- Followed established procedures and requirements for safe food handling, storage and service.
- Assisted in inventory management by tracking food supplies and ingredients.
Education
GED -
Community Actions
Bastrop, TXSkills
- Customer service
- Team collaboration
- Efficient multitasker
- Rapidly adaptable
- Communication skills
- Organizational skills
- Bilingual
Languages
Spanish
Full Professional
Timeline
Warehouse Associate
Best Buy
10.2020 - 05.2024
Restaurant Hostess
La Hacienda
01.2015 - 01.2017
Table Busser
La hacienda
01.2015 - 01.2017
Food Runner
La hacienda
01.2015 - 01.2017
Cook
La hacienda
01.2015 - 01.2017
Cashier
Jalisco meat market
01.2014 - 01.2015
GED -
Community Actions
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