Rosanne Soneson
Slinger,WI
Summary
Skilled in accurately translating medical procedures and diagnoses into standardized codes within healthcare setting. Developed strong analytical and problem-solving skills, ensuring accurate and efficient documentation. Looking to transition back into this field after becoming recently certified, in order to contribute effectively in a professional healthcare environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Associate
TJX Companies HomeGoods
11.2018 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Medical Transcription/Billing Specialist
Cranley Surgical Associates
09.1999 - 02.2003
- Researched and resolved billing discrepancies to enable accurate b
- Collaborated with healthcare team to ensure billing codes were accurately applied, optimizing reimbursement from insurance companies.
- Assisted in the optimization of workflow within the medical facility through prompt and precise medical transcription services.
- Continuously updated medical terminology knowledge to maintain accuracy in transcriptions for surgical specialty.
- Performed thorough quality control checks on completed transcriptions to ensure accuracy and consistency in medical records.
Medical Billing Specialist
The Medical College of Wisconsin
06.1997 - 07.1999
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
- Participated in departmental meetings, sharing insights and ideas for improving overall medical billing efficiency and revenue generation.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Evaluated patients' financial status and established appropriate payment plans.
- Collaborated closely with the clinical team to ensure proper documentation was obtained for accurate billing purposes.
- Educated colleagues on best practices in medical billing, providing ongoing training sessions as needed.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Medical Claims Processor
Metlife
09.1991 - 06.1997
- Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Verified patient insurance coverage and benefits for medical claims.
- Paid or denied medical claims based upon established claims processing criteria.
- Maintained a high level of customer satisfaction by promptly addressing inquiries and resolving issues related to medical claims.
- Collaborated with healthcare providers to ensure accurate billing information was submitted, resulting in fewer denied or delayed payments.
Education
Certified Professional Coder
AAPC
11-2024
No Degree - Education/Music
Carroll University
Waukesha, WI01-1984
Skills
- Billing systems and software
- Critical Decision-making
- Attention to detail
- ICD-10 coding
- CPT coding
- Multi-tasking strength
- Professionalism and ethics
- Continuous learning mindset
- Medical Terminology Familiarity
Certification
Certified Professional Coder by AAPC
Timeline
Sales Associate
TJX Companies HomeGoods
11.2018 - 05.2019
Medical Transcription/Billing Specialist
Cranley Surgical Associates
09.1999 - 02.2003
Medical Billing Specialist
The Medical College of Wisconsin
06.1997 - 07.1999
Medical Claims Processor
Metlife
09.1991 - 06.1997
Certified Professional Coder
AAPC
No Degree - Education/Music
Carroll University
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