Rosanny Rosado
Pennsauken
Summary
Dynamic management professional with a proven track record in leadership and team development, adept at guiding employees to achieve daily objectives and long-term goals. Renowned for reliability, eagerness to learn, and great communication skills that foster a collaborative team environment. Committed to driving team success through a positive attitude and strategic vision, ensuring both individual and collective growth. Passionate about creating an inclusive workplace culture that empowers all members to do better.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Zale Delaware
Cherry Hill, NJ
05.2021 - Current
- Collaborated with store manager to ensure team members remained aligned with daily goals and responsibilities.
- Cultivated team members' skills and product knowledge through targeted training initiatives.
- Organized follow-up appointments for piercing clients and ensured timely reminders.
- Managed incoming phone calls and resolved customer issues efficiently.
- Led team in adherence to company rules and policies, ensuring compliance and operational integrity.
Store Manager
Zale Delaware
Cherry Hill, NJ
03.2025 - 05.2025
- Trained and mentored staff on operational procedures, enhancing team productivity.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Manager
Easy Pickins
Cherry Hill, NJ
10.2013 - 01.2018
- Advise customers on outfit selections and available merchandise.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Took care of inventory management processes to enhance stock accuracy and availability.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Involved in interviewing, and hiring new employees that are adequate staffing levels.
Teachers Aid for Kindergarten
Internship
Camden, NJ
01.2016 - 05.2016
- Graded students' work and monitor them during class.
- Assessed student performance and provided constructive feedback for improvement.
- Established strong relationships with students along with their parents.
- Collaborated with other teacher in class to come up with plan for the day and future lesson planning.
- Helped students with topic of the day and with engaging on learning-focused activities.
Education
Bachelor of Arts -
Rutgers University
Camden, NJ05-2023
High School Diploma -
Camden Academy Charter High School
Camden, NJ06-2016
Associate of Applied Science -
Camden County College
Blackwood, NJ05-2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Basic knowledge of Microsoft Office
- Organization skills
- Responsible
- Intermediate speaking level in Spanish
- Staff training and development
- Internet (Chrome, Safari)
Timeline
Store Manager
Zale Delaware
03.2025 - 05.2025
Assistant Manager
Zale Delaware
05.2021 - Current
Teachers Aid for Kindergarten
Internship
01.2016 - 05.2016
Assistant Manager
Easy Pickins
10.2013 - 01.2018
Bachelor of Arts -
Rutgers University
High School Diploma -
Camden Academy Charter High School
Associate of Applied Science -
Camden County College