Rosaria Barbera
Palm Coast,FL
Summary
Dynamic New Patient Referral Coordinator at First Coast Heart And Vascular Center, adept at optimizing appointment scheduling and referral management. Demonstrated expertise in insurance verification and data accuracy, ensuring seamless patient experiences. Recognized for exceptional customer service and meticulous attention to detail, consistently prioritizing urgent referrals to enhance operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
New Patient Referral Coordinator
First Coast Heart And Vascular Center
Palm Coast, FL
09.2021 - Current
- Scheduled appointments with physicians for new patient referrals.
- Prepared patient referral packets containing necessary forms, documents and information.
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Managed daily patient referrals daily through multi-line telephone system.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Reviewed data obtained from referring physicians for completeness and accuracy.
Education
High School Diploma -
Francis Lewis High School
Fresh Meadows06-1998
Skills
- Appointment scheduling
- Referral management
- Insurance verification
- Patient documentation
- Data accuracy
- Electronic health records
- Customer service
- Time management
- Attention to detail
- Task prioritization
- Follow-up skills
- Data entry proficiency
- Referral tracking
- Outbound calls
- Electronic patient charts
- Patient scheduling
- Multitasking and organization
Languages
English
Professional
Spanish
Professional
Italian
Professional
Certification
- Certified EKG Technician
- Certified Phlebotomist
Timeline
New Patient Referral Coordinator
First Coast Heart And Vascular Center
09.2021 - Current
High School Diploma -
Francis Lewis High School