Rosario Young
Riegelwood,NC
Summary
I’m determined to deliver standout customer service, and make any client feel welcome and understood and provide them the best solution for any questions they have. I maintain a clean, organized workspace to make sure everything is run smoothly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clinique Consultant
Belk
Chapel Hill, NC
10.2024 - Current
- Provided personalized skincare and makeup consultations.
Performed makeovers and spa treatments. - Followed up with clients via text and email to book appointments.
- Handled customer calls for store and counter inquiries.
- Maintain stocking and merchandising my counter and distributing new stock.
- Meeting/Exceeding personal and counter goals.
- Planned and organized promotional events.
- Maintained a clean and organized counter.
- Collected emails, distributed samples, and promoted store cards.
- Greeted customers and processed transactions accurately.
- Scheduled client appointments and coordinated with other counters.
Clinique Consultant
Belk
Wilmington, NC, NC
09.2023 - 10.2024
- Provide personalized skincare and makeup consultations.
- Performe makeovers and spa treatments.
- Followed up with clients via text and email to book appointments.
- Handled customer calls for store and counter inquiries.
- Plan and organize promotional events.
- Maintain a clean and organized counter.
- Collect emails, distributed samples, and promoted store cards.
- Greeted customers and processed transactions accurately.
- Scheduled client appointments and coordinated with other counters.
Ambassador
Micheals Craft Store
Wilmington , NC
12.2022 - 08.2023
- Assisted customers with shopping needs, product selection, and personalized solutions.
- Delivered efficient checkout service and promoted rewards programs and credit cards.
- Managed online order processes (BOPIS, Ship From Store) and supported truck unloads and restocking.
- Maintained store appearance through merchandising, returns, and recovery tasks.
- Followed safety protocols, company policies, and supported loss prevention efforts.
- Cross-trained in Custom Framing sales and production; fostered a positive team environment.
Education
Laney High School
Wilmington, NC06.2024
Skills
- Customer Service & Relationship Building
- Sales & Product Recommendations
- Cash Handling & POS Operations
- Makeup Application & Skincare Consultation
- Event Planning & Promotion Execution
- Visual Merchandising & Store Presentation
- Inventory Management & Stock Replenishment
- Online Order Fulfillment (BOPIS/SFS)
- Credit Card & Rewards Program Enrollment
- Communication (Verbal, Written, Phone, Email)
- Multitasking in Fast-Paced Environments
- Team Collaboration & Cross-Training
- Adherence to Safety & Compliance Standards
- Conflict Resolution & Problem Solving
Education and Training
true
Certification
Accredited Clinique consultant
Timeline
Clinique Consultant
Belk
10.2024 - Current
Clinique Consultant
Belk
09.2023 - 10.2024
Ambassador
Micheals Craft Store
12.2022 - 08.2023
Laney High School