Melissa Garcia
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
JCPenney
Downey
11.2024 - 01.2026
- Processed transactions accurately at the cash register.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to meet sales goals.
- Maintained organized and visually appealing merchandise displays.
- Provided exceptional customer service to enhance shopping experience.
- Restocked shelves and ensured product availability on the sales floor.
- Engaged customers through effective communication and product knowledge.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
TJ Max
Downey
04.2024 - 06.2025
- Processed transactions accurately at the cash register.
- Restocked shelves and ensured product availability on the sales floor.
- Handled returns and exchanges according to store policies.
- Engaged customers through effective communication and product knowledge.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Used technology resources to assist customers in locating and selecting items.
Education
Associate of Arts - Business Administration
Cypress College
Cypress, CA 07.2022 - 05.2023
Skills
- Transaction processing
- Cash register operation
- Product knowledge
- Visual merchandising
- Customer assistance
- Team collaboration
- Verbal/written communication
- Flexible schedule
- Friendly and outgoing
Languages
English
Native/ Bilingual
Timeline
Sales Associate
JCPenney
11.2024 - 01.2026
Sales Associate
TJ Max
04.2024 - 06.2025
Associate of Arts - Business Administration
Cypress College
07.2022 - 05.2023