ROSAURA PRANG
Caribou Financial
403 Main St. ,WI
6
years of professional experience
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Work History
Customer Support Specialists
5 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Coordinated secure delivery of sensitive customer information to support lender review processes.
- Collected payoff amounts and additional loan information to enable timely loan processing and continuation.
Apparel lead
1 Year 3 Months- Managed daily apparel inventory, maintaining accuracy and organization, supporting efficient stock management and sales operations.
- Contributed to consistently meeting daily sales goals, demonstrating a results-oriented approach and dedication to achieving team objectives.
Operations Manager
5 Years 9 Months- Provided employees with guidance on resolving escalated complaints, disputes, and difficult problems.
- Established operational policies, procedures, standards, and objectives to align with organizational goals.
- Maintained records of inventory, sales and other business operations activities.
Education
High School Diploma
Skills
Guided customer service efforts to improve response quality and client satisfaction.
Led coaching and mentoring activities to strengthen team performance and development.
Oversaw inventory processes to maintain accurate stock control and operational flow.
Personal Information
Title: Retail Operations Leader
Timeline
Customer Support Specialists
Caribou Financial
04.2026 - CurrentRead More
Apparel lead
Dick's Sporting Goods
03.2025 - 06.2026Read More
Operations Manager
Buckle
09.2020 - 06.2026Read More
East High School
High School Diploma
Read More