Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Menorah Center for Rehabilitation and Nursing Care
09.2014 - 04.2017
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Upheld infection control and prevention policies across different patient-facing areas.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Followed directions of licensed nurses to administer medications and treatments.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Transported patients between rooms and appointments or testing locations.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients complete range of motion exercises to prevent loss of function during care.
Documented patient information and care activities in electronic health record.
Prevented cross-contamination by cleaning and sterilizing equipment.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Graduate Nurse
Ideal Professional Institute School Of Nursing
01.2014 - 06.2016
Conferred with RN to identify patient care needs and support and prepare patient admission, transfer or discharge.
Completed, maintained and submitted accurate and relevant clinical notes regarding patient condition and treatment plan to facilitate continuity of care.
Performed basic procedures and care activities to treat patient physical ailments and emotional needs and fostered collaborative relationship to identify causes, symptoms or explanations resulting in proper diagnosis and appropriate treatments.
Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Implemented care plans for patient treatment after assessing physician medical regimens.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Contributed to achievement of established department goals and objectives by adhering to policies, procedures and quality and safety standards.
Certified Biller Coder
The Center for Psychological Counseling Services, Inc
10.2013 - 12.2014
Executed billing tasks and recorded information in company databases.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Followed up with appropriate parties to obtain prompt payments.
Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
Kept all patient information secure and confidential.
Audited and corrected billing and posting documents for accuracy.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Maintained accurate records of customer payments.
Used data entry skills to accurately document and input statements.
Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Monitored changes in coding regulations to provide recommendations for compliance.
Input data into computer programs and filing systems.
Generated and maintained statistical data related to medical records.
Scanned and uploaded medical records into electronic medical records system.
Maintained accuracy, completeness, and security for medical records and health information.
Verified accuracy of patient information in medical records.
Used classification manuals to gain additional knowledge of disease and diagnoses processes.
Assisted in training new staff on medical record processing and filing procedures.
Researched and resolved medical record discrepancies.
Assisted in preparation of medical reports for external parties.
Certified Medical Assistant
Margate Health and Rehab
01.2012 - 09.2013
Prepared and administered medications to alleviate patient symptoms.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained client medical history, medication information, symptoms, and allergies.
Oriented and trained new staff on proper procedures and policies.
Measured patient pulse oximetry.
Implemented care and efficiency improvements to support and enhance office operations.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Associate of Science - Nursing
Ideal Professional Institute
Miami, FL
Associate of Arts - Medical Billing And Coding Specialist
Med Vance Institute
Fort Lauderdale, FL
Skills
Medical office administration
Patient relationship building
Documentation expert
EMR / EHR
Case management
Interdisciplinary communication
Maintaining privacy
Quality assurance
Electronic charting
Timeline
Certified Nursing Assistant
Menorah Center for Rehabilitation and Nursing Care
09.2014 - 04.2017
Graduate Nurse
Ideal Professional Institute School Of Nursing
01.2014 - 06.2016
Certified Biller Coder
The Center for Psychological Counseling Services, Inc
10.2013 - 12.2014
Certified Medical Assistant
Margate Health and Rehab
01.2012 - 09.2013
Associate of Science - Nursing
Ideal Professional Institute
Associate of Arts - Medical Billing And Coding Specialist
Clinic & Medicine Coordinator at Menorah Center for Rehabilitation and Nursing CareClinic & Medicine Coordinator at Menorah Center for Rehabilitation and Nursing Care
Practical Nurse Clinical Student at Menorah Center for Rehabilitation and Nursing CarePractical Nurse Clinical Student at Menorah Center for Rehabilitation and Nursing Care