Open To Work
Roschold Dials
Columbia,SC
Summary
Professional retail management with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Knowledgeable manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
18
18
years of professional experience
Work History
Store Manager
Dollar General
11.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Professional driver
Paschall Trucking
03.2018 - 10.2020
- Safety is my number one priority while driving a CMV. Looking out for other drivers is also. Making sure my pre-trip is inspected properly.
- I was train to drive manual but I prefer automatic. Latching to trailers properly. Backing into docks i learn to Get Out And Look every time. GOAL
- I was a trainer for eight months each student drove and perform at least 10,000 miles. We perform as teams after the first week.
- Identify and implement supply chain improvement opportunities
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.
- Kept completely clean driving record with no reportable incidents.
Replenishment Lead
Staples
02.2008 - 11.2017
- Extremely reliable and safety conscious with sold experience in warehouse operations to include loading and unloading trucks; shipping and receiving; order picking/packing; staging and stocking
- Proficient in the use of pallet movers, standup forklifts, and order pickers
- Train personnel to perform warehouse functions
- Identify and implement supply chain improvement opportunities
- Exemplified proactive leadership in directing warehouse personnel in performing supply and inventory control management functions
Education
GED -
Licence - Cdl Class A
Future Truckers of America
Asheboro, NC01.2018
Business Management
Everest University
01.2013
Certification - Welding
Bamberg Job Corp
Bamberg, SC01.2002
High School - undefined
Lamar High School
Lamar, SC01.2000
Skills
- Inventory Management
- Logistics management
- Team oversight
- Problem Resolution
- Equipment operation
- Customer service
- Problem-solving
- Customer relations
- Store operations
- Customer service management
- Training and mentoring
- Multitasking and organization
Accomplishments
- Exceeded monthly store sales goals 7 months in a row.
- Increased sales by 26% by coaching department managers on new merchandising standards.
- Achieved shirk awards by completing task a timely matter with accuracy and efficiency.
- Managed a store that exceeded company expectations in every category during the mutiply quarter.
Languages
English
Full Professional
Spanish
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursTeam Building / Company RetreatsPaid sick leavePaid time offWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit SharingTimeline
Store Manager
Dollar General
11.2022 - Current
Professional driver
Paschall Trucking
03.2018 - 10.2020
Replenishment Lead
Staples
02.2008 - 11.2017
Licence - Cdl Class A
Future Truckers of America
Business Management
Everest University
Certification - Welding
Bamberg Job Corp
High School - undefined
Lamar High School
GED -
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