Rose Alban
2840 Breezy Meadow Lp Apt. B
Summary
Dynamic Retail Sales Manager and Hair Stylist with a proven track record of reliability at Great Clips, enhancing customer satisfaction through innovative training and strategic marketing. Skilled in retail operations and customer service, I successfully boosted sales performance and developed engaging social media content, driving foot traffic and elevating brand visibility.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Retail Sales Manager/Hair Stylist
Great Clips
2023.01 - 2024.10
- Led team to enhance customer service experience through retail sales and increase client satisfaction.
- Implemented training programs for staff to improve product knowledge and service delivery.
- Analyzed sales data to identify trends and adjust inventory levels accordingly as well as provide timely product orders.
- Provided promotional strategies to drive foot traffic and boost retail sales performance.
- Developed the Great Clips, Alaska franchise TikTok page and made educational retail videos.
Hair Stylist/(Licensed Instructor)
Great Clips
2013 - 2024
- Licensed to instruct and or apprentice new stylist through their learning the trade of cosmetology.
- Provided exceptional customer service to enhance client satisfaction and retention.
- Executed a variety of haircuts and styles tailored to individual client preferences.
- Maintained cleanliness and organization of workstations to comply with safety standards.
- Assisted in training new staff on salon protocols and best practices for hairstyling.
Salon Manager/Hair Stylist
Great Clips
2021.01 - 2022.12
- Oversaw daily salon operations, ensuring adherence to company policies and customer service standards.
- Trained and mentored stylists on techniques, customer interaction, and product knowledge.
- Managed inventory levels, conducting regular audits to minimize waste and optimize stock availability.
- Implemented marketing strategies to increase clientele and enhance salon visibility in the community.
- Developed employee schedules, balancing staffing needs with peak service hours for efficiency.
Assistant Manager/Hair Stylist
Great Clips
2019.07 - 2020.12
- Supported daily operations by managing staff schedules and ensuring adequate coverage.
- Assisted in training new employees on customer service standards and salon procedures.
- Implemented inventory management system to track supplies and reduce waste.
- Coordinated marketing efforts, including promotions and social media engagement, to increase customer foot traffic.
Education
Cosmetology License - Hairdressing
Shear Fire Design
Palmer, AK2012
Cosmetology License - Hairdressing
Trend Setters
Anchorage, AK2012
High School Diploma - General Studies
Valley Pathways High School
Palmer, AK03.2011
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
Certification
Kaladi Barista Training-2011
Timeline
Retail Sales Manager/Hair Stylist
Great Clips
2023.01 - 2024.10
Salon Manager/Hair Stylist
Great Clips
2021.01 - 2022.12
Assistant Manager/Hair Stylist
Great Clips
2019.07 - 2020.12
Hair Stylist/(Licensed Instructor)
Great Clips
2013 - 2024
Cosmetology License - Hairdressing
Shear Fire Design
Cosmetology License - Hairdressing
Trend Setters
High School Diploma - General Studies
Valley Pathways High School