Rose Allen
Dallas
Summary
Restaurant senior manager who knows how to build strong teams and create a workplace people want to stay in. I grew profitability of sales by more than 300% in just one year by focusing on smart operations and proper P&L management. I’m passionate about running restaurants where employees feel valued, guests leave happy, and the business thrives.
Overview
7
7
years of professional experience
Work History
Senior Assistant Manager
Hillstone Restaurant Group
Dallas
11.2025 - Current
- Managed a high volume dining room and supported service staff daily.
- Managed scheduling for 40+ employees making sure shifts were fully staffed
- Facilitated onboarding and managed training for all FOH employees.
General Manager
Hillstone Restaurant Group
Bethesda
07.2024 - 11.2025
- Managed restaurant P&L and increased profitability of sales by 339% in 12 months.
- Managed a staff of 50+ professionals, overseeing interviewing, hiring and staff retention.
- Successfully trained and promoted managers on my team.
- Cultivated and maintained strong relationships with guests to ensure long-term success and loyalty.
- Coordinated monthly maintenance tasks for restaurant operations.
Senior Assistant Manager
Hillstone Restaurant Group
Orlando
02.2022 - 07.2024
- Managed scheduling for 40+ employees making sure shifts were fully staffed.
- Managed a high volume dining room and supported service staff daily.
- Provided feedback and motivation to service staff throughout every shift.
- Led weekly continuing education classes to help the growth and retention of newer staff members.
- Onboarded and oversaw training for all FOH employees.
Manager
Hillstone Restaurant Group
Dallas
08.2021 - 02.2022
- Led daily staff meetings that focused on featured menu items and opportunities for the service staff.
- Fostered teamwork and collaboration among staff.
- Handled guest concerns quickly and went above and beyond to fix any problems.
- Conducted weekly bar inventory and kept alcohol cost around 23% or less.
Server
Hillstone Restaurant Group - R+D Kitchen
Dallas
01.2019 - 08.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Actively listened to guests to cater my service to them and their preferences.
- Trained all new servers with integrity.
- Upheld standards and Hillstone's core values.
Skills
- Operations management
- Inventory management
- Staff scheduling
- Labor management
- Hiring decisions
- Talent development
- Employee retention
- Guest relations
Timeline
Senior Assistant Manager
Hillstone Restaurant Group
11.2025 - Current
General Manager
Hillstone Restaurant Group
07.2024 - 11.2025
Senior Assistant Manager
Hillstone Restaurant Group
02.2022 - 07.2024
Manager
Hillstone Restaurant Group
08.2021 - 02.2022
Server
Hillstone Restaurant Group - R+D Kitchen
01.2019 - 08.2021