Rose Baca
Albuquerque,NM
Summary
Dynamic Service Assistant at Longhorn Steakhouse, recognized for enhancing customer satisfaction through personalized service and effective communication. Proven ability to boost team efficiency and morale while maintaining high standards of food safety. Skilled in multitasking and relationship building, ensuring seamless service delivery and fostering customer loyalty.
Overview
1
1
Certification
Work History
Service Assistant
Longhorn Steakhouse
- Kept work area clean and organized, enhancing department efficiency.
- Addressed client inquiries with professionalism and courtesy.
- Enhanced team workflow by sharing effective strategies.
- Adapted swiftly to evolving workplace conditions, showcasing flexibility and resilience.
- Boosted customer happiness by delivering swift and proficient assistance.
- Upheld company policies and industry standards, ensuring protection of clients' interests and the organization's reputation.
- Monitored dining area supplies and ensured adequate stock levels.
- Enhanced revenue by providing customized advice focused on client preferences.
- Expanded expertise in company offerings to provide superior customer guidance.
- Facilitated order fulfillment to enhance customer experience.
- Delivered entrees and platters of food to patrons in support of wait staff.
- Maintained vigilance to facilitate quick turnover of tables.
- Coordinated with other departments to ensure seamless service delivery for large events.
- Boosted team morale and efficiency through regular communication and feedback sessions.
- Enhanced customer loyalty with personalized service and attention to detail.
Education
N/A - General Studies
Manzano High School
Albuquerque, NM05.2016
Skills
- Customer service
- Hospitality
- Food running
- Food delivery
- Table setting and bussing
- Clear communication
- Decision-making
- Problem-solving
- Team leadership
- Employee training
- Menu recommendations
- Menu memorization
- Teamwork and collaboration
- Cleaning and sanitizing
- Multitasking
- Reliability
- Adaptability and flexibility
- Interpersonal skills
- Professionalism
Certification
New Mexico's food handlers
Timeline
Service Assistant
Longhorn Steakhouse
N/A - General Studies
Manzano High School
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