Rose Burnette
Pineland,SC
Summary
Detail-oriented Treatment Plan Coordinator skilled in patient counseling and claims processing. Optimizes schedules to enhance patient satisfaction through effective treatment plan coordination. Navigates insurance complexities and ensures HIPAA compliance, building strong relationships with patients and providers.
Overview
16
16
years of professional experience
Work History
Treatment Plan Coordinator
Southeastern Oral Surgery and Maxillofacial Surgery Associates
Savannah, GA
02.2014 - 09.2019
- Treatment plan coordination
- Delivering treatment plan estimates face to face with patient
- Managed open treatment plan report to optimize appointment scheduling.
- Scheduling consults and surgeries effectively
- Patient counseling
- Assisted patients with Medicaid inquiries, facilitating access to services.
- Entering pre estimates and Prior approvals
- Attachment of x rays and narratives to claims via NEA
- Guided patients in signing ABN forms, ensuring clarity on financial responsibilities.
- Grooming of all surgeries
- Preparing charts for the next days
- Confirming Surgeries and giving verbal instruction prior to surgery
- Closing all consults with a scheduled surgery on the books
Treatment Plan Coordinator
Howard Family Dental
Pooler, GA
06.2012 - 09.2014
- Coordinated doctor production schedules and presented treatment plans to facilitate patient understanding and decision-making.
- Confirmed patient appointments promptly to maintain clinic efficiency and minimize no-show rates.
- Executed CareCredit transactions and submitted insurance claims to streamline payment processes for patients.
Executive Staff
Myers and Hartnett General Dentistry
Brunswick, GA
08.2003 - 05.2012
- Case management and processing, records management
- Communicated daily with insurance companies, resolved outstanding claims, and attached x-rays to electronic claims for timely processing.
- Manages patient account(billing, posting payments)
- Engineered and optimized doctor and hygiene schedules for multiple providers to enhance operational efficiency.
- Treatment planned and coordinated Conscious Sedation Oral Sedation, dispensed medication, pre and post op instructions
- Managed phone and email communications, established financial arrangements with patients to ensure effective billing.
- Daily reports, procedures, production, collections and adjustments for the end of day and month
Education
High School -
Jasper County High School
Ridgeland, SC05.1994
Skills
- Treatment plan coordination
- Care coordination
- Case management
- Patient counseling
- Pre-authorization
- Appointment scheduling
- Schedule optimization
- Claims processing
- Dental software proficiency
- HIPAA compliance
- Relationship management
- Patient satisfaction
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Treatment Plan Coordinator
Southeastern Oral Surgery and Maxillofacial Surgery Associates
02.2014 - 09.2019
Treatment Plan Coordinator
Howard Family Dental
06.2012 - 09.2014
Executive Staff
Myers and Hartnett General Dentistry
08.2003 - 05.2012
High School -
Jasper County High School