Newly licensed Property & Casualty professional with extensive experience in sales, recruiting, and team leadership. Skilled in managing operations, developing staff, and building strong customer relationships. Ready to leverage my new license and proven performance in fast‑paced environments.
Hi, I’m
Rose Chavez
MRM
Leander,TX
Summary
Overview
11
years of professional experience
Work History
LegalMatchAustin, TX
Membership Recruiting Manager
10.2025 - Current
Job overview
- Defined job requirements, managed ATS, sourced candidates, ensured compliance.
Ecco GroupUSADeerfield Beach Florida
Renewal Sales Specialist
09.2023 - 10.2025
Job overview
- Managed renewals, identified upsell opportunities, improved customer satisfaction, and coordinated cross-functional support.
Advanced Micro DevicesAustin, TX
Recruiter
04.2022 - 03.2023
Job overview
- Implemented recruiting programs, maintained ATS, advertised roles, and built candidate pipelines.
Community Loans of AmericaAtlanta, GA
Area Manager
08.2020 - 04.2022
Job overview
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Community loans of America and Texas Car Title are one
Texas Car Title And Payday Loan ServicesGeorgetown, Tx.
Branch Manger
06.2016 - 09.2020
Job overview
- Coached 10 employees on becoming sales professionals.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed detailed plans based on broad guidance and direction.
- Maintained professional, organized, and safe environment for employees and patrons.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Onboarded new employees with training and new hire documentation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved marketing to attract new customers and promote business.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Texas Car Title And Payday Loan ServicesCedar Park, TX
Sales Representative
05.2015 - 06.2016
Job overview
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
- Increased efficiency and drove branch revenue by optimizing daily operations
- Designed sales and service strategies to improve revenue and retention
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits
- Worked with regulatory representatives to complete accurate filings and maintain compliance
- Evaluated budget plans and current costs to project trends and recommend updates
- Reviewed applications against established parameters to determine approval, rejection, or modification requirements
- Read personal and commercial financial statements, contextualizing loan or credit applications with credit history and general financial status of applicants
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Set and achieved company defined sales goals.
- Developed, maintained and utilized diverse client base.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Stayed current on company offerings and industry trends.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Trained and mentored new sales representatives.
Skills
- Recruitment strategies
- Pre-screening candidates
- Applicant Tracking Systems
- Strategic Sourcing
- Verbal and Written Communication
- Resume Uploading
- Employment Verification
- Project Recruiting
- Global Recruitment
- Conduct Orientations and Training
- New Hire Paperwork Processing
- Analytical and Critical Thinking
- In-Person and Telephone Interviewing
- Conduct Orientations and Training
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is not only for what we do that we are held responsible, but also for what we do not do.
Timeline
Membership Recruiting Manager
LegalMatch
10.2025 - Current
Renewal Sales Specialist
Ecco GroupUSA
09.2023 - 10.2025
Recruiter
Advanced Micro Devices
04.2022 - 03.2023
Area Manager
Community Loans of America
08.2020 - 04.2022
Branch Manger
Texas Car Title And Payday Loan Services
06.2016 - 09.2020
Sales Representative
Texas Car Title And Payday Loan Services
05.2015 - 06.2016
Accomplishments
Accomplishments
- Collaborated with team of 10 in the development of sales professionals.
- Supervised team of 20 staff members.