Rose Cikowski
Woodstock,IL
Summary
Highly respected Project Analyst/Project Manager known for successfully managing a variety of tasks in a high-volume setting. Promoting data assessment, analysis, and management skills. Pursuing a new role in a project management in mortgage servicing.
Training, analysis, reporting, Microsoft Access, Excel, Project, High level of Excel expertise. SCRUM master. Highly organized, professional, and high achiever.
Overview
13
13
years of professional experience
1994
1994
years of post-secondary education
Work History
Operations analyst
CNA Insurance
Chicago, Remote
03.2024 - Current
- Senior level reporting, AdHoc problem solving, Journaling/disbusements, bank reconciliation,
- Cash management, cash processing
- Client and customer relationships
- Analyzed operational data to identify process improvements and enhance efficiency.
- Collaborated with cross-functional teams to optimize workflow and reduce redundancies.
- Conducted training sessions for team members on best practices and procedures.
Project analyst/ Project manager
Dovenmuehle Mortgage Inc.
Lake Zurich, Remote
10.2014 - 03.2024
- Analyze project data and compile it into customized reports, which are disbursed to senior management monthly, train employees on processes and procedures deemed to comply with company standards and to improve and streamline processes.
- Conducted risk assessments to identify potential issues affecting project delivery.
- Implemented process improvements to enhance efficiency in project execution and reporting.
Team Lead – T&C flow loan set up
Dovenmuehle Mortgage Inc.
Elgin, Il
01.2013 - 10.2014
- Led team of 15-20 employees in several different areas of T&C effectively and excelled in reporting and training of new employees.
- Monitored team progress and enforced deadlines, Produced KPI’s for AVP, fostered positive employee & client relationships.
- Led team in daily operations and ensured adherence to company policies.
- Coordinated project timelines and facilitated communication among team members.
- Oversaw workflow efficiency and identified areas for process improvement.
Education
Accounting And Finance
William Rainey Harper College
Palatine, IL 09.1991 - 08.1993
Schaumburg High School
Schaumburg, ILSkills
- Microsoft Access
- Microsoft Excel(high level of expertise)
- Human Resources
- Employee Relations
- Management
- Accounting practices
- Cash application policies
- Data analysis
- Process improvement
- Financial reporting
- Cash management
- Risk assessment
- Training
- Project Management
Timeline
Operations analyst
CNA Insurance
03.2024 - Current
Project analyst/ Project manager
Dovenmuehle Mortgage Inc.
10.2014 - 03.2024
Team Lead – T&C flow loan set up
Dovenmuehle Mortgage Inc.
01.2013 - 10.2014
Accounting And Finance
William Rainey Harper College
09.1991 - 08.1993
Schaumburg High School