Rose Guerrero

• Conducted field research to identify veteran challenges in accessing healthcare and records.
• Translated mobile technology to support medical record release workflows.
• Developed strategic and operational plans for launching a veteran-targeted pilot.
• Led development of print and digital educational materials for patients and records staff.
• Drafted functionality updates to mobile app post-pilot to enhance veteran usability.
• Co-created visual content and investor-facing slide decks for Sync.MD’s launch and promotion.
• Delivered monthly in-person app orientation sessions to Veterans in Spokane.
• Maintained HIPAA, privacy and compliance documentation.
• Assisted in identifying subject matter experts.
• Provided input on the company’s marketing and outreach materials.
• Led planning efforts to expand veteran programs to three states in early 2021.

Notable Achievements: Positioned the company for the successful scale-up of services for veteran populations through real-time record access, and nationwide program expansion initiatives.

• Integrated six disparate cancer service locations under one service line, delivery system.
• Developed and implemented a hub and spoke care model to bring services closer to patients while centralizing costly, equipment/technology and staff.
• Designed location-specific medical offerings aligned with provider availability.
• Partnered with the Clinical Nurse Specialist to develop patient education materials for central and satellite locations.
• Collaborated with providers on scheduling to ensure service offerings were operationally feasible and timely.
• Directed expansion of the chemotherapy treatment area in Tacoma, including layout, workflow, and patient experience.
• Led the expansion of the Survivorship Program to standardize follow-up care notification and scheduling.
• I participated in the design planning for a new outpatient chemotherapy suite in the Everett facility.

Notable Achievements: Established a unified cancer service structure across multiple sites, increasing care efficiency and access, while advancing survivorship and patient education programs.

• Company Overview: Kirkland, WA
• Managed planning and construction of a 7,500 sq. ft. cancer center expansion.
• Consolidated and integrated existing services into a cohesive cancer program.
• Built a robust physician leadership infrastructure.
• Annually, I identified program gaps, adjusted service offerings, and strengthened clinical trial participation.
• Increased program visibility internally and externally to reduce patient outmigration, including marketing and outreach efforts.
• Created business proposals with full ROI analysis; partnered with medical, finance and departmental teams across the enterprise.
• Recruited support staff and nurse navigators; led outreach, education, and volunteer programs.
• Maintained and expanded program accreditations including ACoS and National Consortium of Breast Centers.
• Spearheaded implementation of USPSTF Lung Screening pilot during early adoption phase.
• Directed Oncology Analytics and Tumor Registry teams.
• Developed 3-year strategic clinical service plans including financial forecasts.
• Supported the integration of services following SCCA/UW acquisition of medical oncology practices. Created Program within Program including licensing requirements for each entity that was seamless to patients’ service delivery.
• Led partnerships, community advocacy, and regional outreach efforts statewide.

Notable Achievements: Expanded program from 749 to 1,200 annual cases. integrated academic medical care program into community program framework and physical plant. Grew tumor boards from 4 to 10 monthly. And led accreditation efforts, resulting in Commendation Status. Reduced lung cancer treatment timelines from 67 to 28 days and drove adoption of advanced prostate cancer services.

• Company Overview: Renton, WA
• Designed and launched a 5-year growth strategy for cancer care coordination.
• Expanded the Lung Cancer Program and implemented Super Dimension diagnostic equipment.
• Recruited and trained new staff; developed service and quality standards across departments providing services to cancer patients.
• Achieved 55% growth in oncology case volume and exceeded revenue projections.
• Managed outpatient infusion and collaborated with inpatient care leadership in a dyad model.
• Organized the organization’s first cancer fundraising event.

Notable Achievements: Implemented structural reforms and enhanced diagnostics, driving significant program growth despite brief service line model implementation.

• Restructured underperforming Breast Health Center to achieve physician and patient satisfaction goals.
• Recruited skilled breast radiologists and surgeons; established a Breast Tumor Board.
• Redesigned workflow for breast screening services to enhance efficiency.
• Evaluated financial performance by restructuring coding, billing, and reimbursement practices.
• Achieved 62% increase in cancer program case volume through strategic improvements.
• Led accreditation efforts while coordinating extensive fundraising and auxiliary activities.
• Assigned to lead Mother/Baby Service Line by OB/GYN physicians for enhanced service delivery.

Notable Achievements: Secured third-highest physician satisfaction score in organization after revamping breast services. Increased patient volume and patient satisfaction scores.

• Directed space planning and construction management projects for 43 cancer centers.
• Developed manuals providing guidance on billing, coding, and cancer center operational startups.
• Recruited physicians and served as Secretary of a recruitment committee.
• Delivered program assessments in academic, community, and free-standing centers.
• Contributed to cancer program development in Brazil, Chile, and Argentina.