Rose Jones

As a New Home Sales Consultant with Mungo Homes, I guided buyers through the full new construction sales process, from initial inquiry to closing. I built strong relationships with prospective buyers, Realtors, and lender partners while delivering exceptional customer experiences that aligned with the company’s values and goals.

• Successfully managed model home traffic, conducted personalized tours, and presented floor plans, community features, and financing options to buyers.
• Collaborated with construction managers, lenders, and closing coordinators to ensure smooth transactions and timely closings.
• Consistently met and exceeded monthly sales goals while driving community growth through strategic marketing efforts and Realtor outreach.
• Hosted community events, broker luncheons, and open houses to increase visibility and generate qualified leads.
• Leveraged CRM tools and follow-up strategies to maintain a robust pipeline of prospects and convert leads into homeowners.
• Provided market knowledge and financing guidance, helping buyers find the right home within their budget while maximizing builder incentives.

• Managed and processed rent payments for a portfolio of residential properties, ensuring timely and accurate collections.
• Monitored tenant accounts to identify late payments or delinquencies, implementing appropriate follow-up actions, including sending notices and coordinating payment plans.
• Maintained detailed records of rent transactions, account statuses, and tenant communications using property management software to ensure compliance and transparency.
• Collaborated with tenants to address payment concerns, resolve disputes, and provide clear explanations of lease terms and payment expectations.
• Supported property managers by preparing monthly financial reports, reconciling accounts, and assisting with budgeting related to rental income.
• Ensured adherence to company policies and local regulations regarding rent collection, evictions, and tenant communication.
• Provided excellent customer service to tenants, fostering positive relationships and maintaining

• Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
• Developed relationships with vendors such as contractors, appraisers and inspectors who are used during the course of a transaction.
• Created marketing materials such as flyers, brochures and postcards to promote properties listed by the company's agents.