Rose-Marie Nyoniwo

As a Secretary at the Igbo Catholic Community, I was responsible for assisting customers interested in renting the community hall. I welcomed visitors warmly and made sure they felt comfortable and safe during their visit. I offered customers a seat and water and asked questions to understand their event needs. I checked the requested dates and months to confirm hall availability. I assisted customers with booking their preferred dates and making sure their reservations were properly scheduled. I also gave customers tours of the hall and showed them the available space for their events. I handled my responsibilities with professionalism, patience, and attention to detail. My goal was to provide excellent customer service and make the hall-rental process as smooth and welcoming as possible.