Rose Mary Clark
Fulton,Missouri
Overview
44
44
years of professional experience
Work History
Child Support Specialist/Benefit Program Technician
MO Division of Social Services
, MO
08.2011 - Current
- Initiates enforcement action on non-paying child support cases by making phone calls to non-paying parents.
- Issuing income withholding orders and medical support orders to enroll.
- Filing liens of various types against the non-custodial parents.
- Suspending drivers and hunting/fishing licenses on non-paying non-custodial parents.
- Filing prosecuting attorney enforcement and registration referrals.
- Communicating with custodial and non-custodial parents, attorneys, employers and out-of-state child support agencies.
- Issuing Workmen’s Compensation claims against non-custodial parents.
- Helping custodial and non-custodial parents that come to the child support office with questions about their case.
- Reviewing cases for transfer to the Initiating Intergovernmental Services when a Person Paying Support is living in another state.
- Training new employees for the role of Child Support Specialist.
- Taking call center calls for child support
Senior Office Support Assistant – Clerical
MO Division of Social Services
, MO
11.2010 - 07.2011
- Screening cases to make sure that the department has all the information that is needed to open cases.
- Call Out of State offices to get information for the cases.
- Open child support cases using the department’s data base.
- Running reports at the end of each month to determine how many cases the Interstate openers has received and opened for the month.
Cleaning and Landscaping
Praxair Distribution, Inc.
Columbia, MO
11.2004 - Current
- Clean Showroom, office and warehouse
- Set up displays for showroom
- Manage grounds landscaping
- Help with Open House and Vendor Days
Office Support Staff III
University of Missouri
Columbia, MO
02.2001 - 10.2003
- Helped residents schedule their certifications, logged residents time cards and procedures, managed residents public and confidential files.
- Served as liaison between the residency program and outside clinics.
- Helped set up Practice Management Seminars, assisted the Associate Director with the Grand Rounds seminars, scheduled speakers for the seminars, set up the audio visual or computer equipment needed for the seminar, scheduled monthly pharmaceutical rep visits to residents’ meetings.
- Assisted with the Recruitment Process for new residents for the program
- Arranged travel arrangements for four doctors and the residents.
- Prepared vouchers for the residency program to be submitted to the accounting office.
- Distributed mail, ordered office supplies for the residency suite, Answered the phones for the suite.
- Department of Family and Community Medicine Residency Program
General Accounts Representative
Shelter Insurance Federal Credit Union
Columbia, MO
09.1996 - 02.2001
- Customer Services: Problem solving, handling incoming and outgoing calls, and informing customers of services.
- General Teller Duties: Transfer of money from checking and saving’s account, check cashing and receiving, maintaining files, printing and mailing bank statements, provided assistance to customers’ with account information.
- Set up saving and checking accounts
- Set up of new loans and payment on each loan
- Payroll adjustments on loans, saving and checking accounts
- Consulted with outside banks for loan information and payoffs
- Prepared end of day reports
- Prepared end of the day balancing for credit union
- Responsible for opening and closing credit union
Senior Accounting Clerk
Shelter Insurance Company
Columbia, MO
09.1982 - 09.1996
- Processed renewal notices
- Check encoding
- Customer services: Problem solving, dealt with internal and external customers, handled incoming and outgoing calls
Timeline
Child Support Specialist/Benefit Program Technician
MO Division of Social Services
08.2011 - Current
Senior Office Support Assistant – Clerical
MO Division of Social Services
11.2010 - 07.2011
Cleaning and Landscaping
Praxair Distribution, Inc.
11.2004 - Current
Office Support Staff III
University of Missouri
02.2001 - 10.2003
General Accounts Representative
Shelter Insurance Federal Credit Union
09.1996 - 02.2001
Senior Accounting Clerk
Shelter Insurance Company
09.1982 - 09.1996