Quote
Summary
Overview
Certification
Education
Skills
Interests
Work History
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Rose McIntosh

Rose McIntosh

Independent Salesforce Consultant
San Francisco,CA

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Are you looking to boost your user adoption, automate manual processes, or cleanup those hard to reach spots in Salesforce? I would love to speak with you about how I can help. Let me introduce myself. My name is Rose, and I've been working in Salesforce for the past 3 years, wearing multiple hats such as Business Analyst, Project Manager, and Administrator. I love ensuring that you get the most out of Salesforce, weather that means eradicating manual tasks, creating rich reports and dashboards, or training users with guides and how-tos. Schedule time with me and let me be your Salesforce go-to!

Overview

3
3

Years of Salesforce Experience

10
10

Years of Project Management Experience

Certification

Certified Salesforce Administrator, Credential ID: 21370312

Education

Bachelor of Arts - Music Performance

Seattle Pacific University
Seattle, WA
09.2005 - 06.2009

Skills

Project Management

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Interests

Running

Hiking

Cooking

Photography

Work History

Senior Salesforce Administrator

Slake Consulting
San Francisco, CA
01.2023 - Current
  • Lead project teams through design, testing, and deployment process.
  • Plan, design, and schedule phases for large projects.
  • Lead 3rd party systems integrations into Salesforce.

Agile Scrum Master/Salesforce Business Analyst

Meta
San Francisco, CA
05.2022 - 12.2022
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Acted as go-to resource for 6 person engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Collaborated with Global Security departments on 10 different applications to respond to questions and concerns regarding project details.

Systems Enablement Manager

Verto Education
Phoenix, AZ
08.2021 - 05.2022
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Recorded and edited videos to facilitate remote learning for over 100 end users.
  • Implemented diverse instructional methods, optimizing trainee engagement.

Certified Salesforce Administrator/Business Operations Assistant

It1 Solutions
Phoenix, AZ
11.2020 - 08.2021
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Partnered with vendors and consultants to implement Service Cloud.
  • Supported 50 Salesforce users with troubleshooting, user management, and platform configuration.

Certified Salesforce Administrator/Office Manager

Tempered
Seattle, WA
10.2019 - 09.2020
  • Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
  • Managed special projects, such as implementation of employee wellness program and weekly team events for team of 50.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Configured Salesforce to meet needs and goals determined by Sales Operations and Marketing.

Department Manager

Experience Momentum
Seattle, WA
03.2019 - 10.2019
  • Administered end-to-end duties, including outlining strategic departmental targets, ensuring highest level of quality while cultivating comfortable and productive working environment to attain assigned goals.
  • Facilitated other responsibilities; monthly team meetings, marketing, and developed social media presence.
  • Increased client referrals between nutrition, fitness, physical and massage therapy departments.

Massage Therapist

Momentum
Seattle, WA
01.2019 - 10.2019
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Maintained over 50 client treatment records and designed long-term care programs for return customers.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.

Program Coordinator

Cascade Youth Symphony
Seattle, WA.
01.2013 - 01.2019
  • Provided wholesome and stimulating environment for over 150 talented and gifted young musicians, with emphasis on creating atmosphere that encouraged, challenged and developed fullest potential in art of performance
  • Introduced innovative programming and teaching as well as delivered exceptional coaching to increase level of experience and expertise in staff.

Musician

Self Employed
Seattle, WA.
01.2009 - 01.2019
  • Selected appropriate pieces to meet performance needs and showcase skills.
  • Conducted ensemble at rehearsals and during both live and recorded performances.
  • Positioned members within ensemble to obtain balance among instrumental sections.
  • Provided musical background for live performances such as ballets, operas, musical theatre and cabarets.

Field Representative/Massage Therapist

Dreamclinic
Seattle, WA
01.2015 - 01.2018
  • Oversaw wide range of duties, including managing team of 35 mobile massage therapists while onboarding, scheduling, and supervising with keen focus on attaining business assigned objectives
  • Facilitated therapeutic massage to clients at spa and workplaces in compliance with standardized policies
  • Improved marketing materials as well as tested new applications for workplace technology to increase proficiencies
  • Demonstrated ability to achieve desired results by enhancing effectiveness of onboarding process.

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Rose McIntoshIndependent Salesforce Consultant