Rose Moshinsky
Lorton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistance position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispatcher
BALDINO'S
Springfield, VA
10.2024 - Current
- Monitored GPS tracking systems to track the location of vehicles in real-time and make necessary adjustments to optimize efficiency
- Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability
- Coordinated and dispatched a fleet of XX vehicles to ensure timely delivery of goods and services
- Maintained constant communication with drivers via radio or phone to provide updates on traffic conditions, route changes, or customer requests
- Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups
- Utilized computer software systems to input data regarding orders, deliveries, and driver logs for record-keeping purposes
- Developed strong relationships with customers by providing exceptional service experiences during interactions over the phone or email
- Assisted in training new dispatchers on standard operating procedures (SOPs) for effective coordination of logistics operations
Home Health Care Aide
Chavez home
Annandale, VA
05.2024 - 08.2024
- Facilitated client shower assistance to enhance comfort and hygiene.
- Prepared and presented meals to enhance dining experiences.
- Implemented systematic cleaning procedures to uphold cleanliness and safety regulations.
- Assisted in maintaining cleanliness and organization of laundry facilities. Supported team members in processing and folding laundry efficiently. Contributed to a positive customer experience through timely service.
- Assisted customers in selecting products that meet their needs. Supported inventory management by organizing merchandise displays. Collaborated with team members to maintain a clean and welcoming shopping environment.
manager
pupatella
Springfield, MA
04.2023 - 05.2024
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented staff training programs to enhance team performance and operational consistency.
- Managed inventory levels, optimizing supply chain processes for timely product availability.
- Collaborated with culinary teams to innovate menus based on customer feedback and trends.
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
server
glory days
Lorton, VA
10.2021 - 10.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Coordinated food and beverage orders with kitchen staff to ensure timely service.
- Trained new servers on menu knowledge and standard operating procedures.
- Managed table assignments for optimal guest satisfaction and server efficiency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Waitress
Famous Dave's
Alexandria, VA
10.2018 - 12.2019
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on menu items and service standards.
- Oversaw daily operations, maintaining cleanliness and organization of dining area.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Proved successful working within tight deadlines and a fast-paced environment.
Waitress
Hard Times Café
Springfield, VA
03.2016 - 10.2018
- Provided exceptional customer service in high-pressure dining environment.
- Developed strategies to enhance guest satisfaction and repeat business.
- Managed order accuracy and efficiency during peak hours.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Implemented upselling techniques that increased overall sales performance.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Certificate - Phlebotomy
Phlebotomyusa
Alexandria, VA09-2025
Certificate - Medical Assistance
Stepful
Online01-2026
Associate of Science - medical billing and coding
Bryant And Stratton
Buffalo, NY06.2025
High school diploma or GED - undefined
Robert E Lee High School
Springfield, VA06.2012
Skills
- Busser
- Customer service
- Leadership
- ICD-10
- Microsoft Office
- Retail management
- Host/Hostess
- Phone etiquette
- Typing
- Attention to detail
- Food Service
- Medical terminology
- Upselling
- Time management
- Home health
- Logistics
- Medical Coding
- Microsoft Excel
- Patient care
- Cash register
- Bartending
- Food Safety
- Lending
- Medical Scheduling
- POS
- English
- Guest Services
- Communication skills
- Dispatching
- Organizational Skills
- Microsoft Word
- CPT Coding
- Team management
- Insurance Verification
- Microsoft Outlook
- Sales
- Serving Experience
- Catering
- Data entry
- EMR Systems
- Restaurant Experience
Certification
- Driver's License
- CPR/ First Aid / AED Certification November 2025 - November 2027
- BLS Certification November 2025-2027
Timeline
Dispatcher
BALDINO'S
10.2024 - Current
Home Health Care Aide
Chavez home
05.2024 - 08.2024
manager
pupatella
04.2023 - 05.2024
server
glory days
10.2021 - 10.2022
Waitress
Famous Dave's
10.2018 - 12.2019
Waitress
Hard Times Café
03.2016 - 10.2018
High school diploma or GED - undefined
Robert E Lee High School
Certificate - Phlebotomy
Phlebotomyusa
Certificate - Medical Assistance
Stepful
Associate of Science - medical billing and coding
Bryant And Stratton