Dispatcher
Strategic Security Corp.
Charlotte
- Provided back-up, support, and on-call function
- Conducted ongoing review of multiple systems and sources to detect potential risks
- Investigated alarms and responded by sending security patrol, or alerting fire services or police
- Determined the appropriate response for the situation and dispatched the local fire, ambulance or police service
- Scanned maps and used internal databases while on the phone with callers to locate the scenes and obtain additional information
- Documented incident details to establish urgency, categorize incident type and obtain proper help for caller.
