Rose Valenzuela
Tucson,AZ
Summary
Experienced Table Games Dealer and Dual Rate Supervisor with over 10 years in casino operations. Skilled in game protection, dealer supervision, customer service and conflict resolution. Proven ability to maintain game integrity. Strong multitasking, communication, and mathematical skills. Committed to enhancing customer satisfaction and operational excellence in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Seasonal Warehouse Associate
Amazon
Tucson, Arizona
10.2025 - 06.2026
- Picked items from inventory pods and placed them in designated bins.
- Located and verified items from customers' orders to ensure accuracy before packing.
- Prepared orders for shipment and moved completed packages through the conveyor system.
- Maintained high efficiency in a fast-paced warehouse environment, contributing to timely order processing.
- Followed established procedures for picking, sorting, packing and shipping customer orders.
Table Games Dealer/Dual Rate Supervisor
Casino Del Sol
Tucson, Arizona
02.2015 - 08.2025
- Supervised table games operations for up to six tables, ensuring smooth and efficient floor operations.
- Monitored dealers to ensure accurate game procedures, proper payouts, and adherence to established standards.
- Maintained game protection and ensured compliance with policy, procedures, and gaming regulations.
- Dealt various table games, providing engaging entertainment for players.
- Utilized active listening to de-escalate conflicts with angry guests, as well as handled dealer player disputes.
- Tracked player activity and assessed average bets to ensure accurate player ratings.
- Verified and approved accuracy of payouts and cash transactions
- Provided exceptional customer service, enhancing guest experience and atmosphere.
Education
GED -
Fred G. Acosta Job Corps
Tucson, AZ01-2012
Casino Del Sol
Tucson, AZSkills
- Table Games Supervision
- Game Protection
- Cash Handling
- Customer Service
- Fast and Accurate Math Skills
- Problem Solving
- Team Leadership
- Attention to Detail
- Warehouse Operations
- Payout verification
- Player tracking
Timeline
Seasonal Warehouse Associate
Amazon
10.2025 - 06.2026
Table Games Dealer/Dual Rate Supervisor
Casino Del Sol
02.2015 - 08.2025
GED -
Fred G. Acosta Job Corps
Casino Del Sol