Roseann Anderson
Grove City,OH
Summary
Dedicated Patient Support Associate with a focus on delivering compassionate care and ensuring patient confidentiality. Proven expertise in teamwork and documentation accuracy, contributing to a supportive healthcare environment.
Overview
27
27
years of professional experience
Work History
Patient Support Associate
Grove City Methodist Hospital, Surgical Services
Grove City, OH
09.2018 - Current
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Preceptor, Assisted in the training of new Patient Support Associates, sharing best practices and fostering a supportive work environment.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Cross trained in other departments, ER, Inpatient units and Customer Service Department.
- HRO Hero
- Quality Of Work Life leader.
- Sunshine Committee
- Active in KPI
- Media providor for OhioHealth
- OhioHealth Volunteer Outreach
Patient Support Associate / Unit Clerk
Riverside Methodist Hospital, Medical Telemetry
Columbus, Ohio
09.2010 - 09.2018
- Preceptor, trained new staff on patient support protocols and hospital procedures.
- Coordinated patient admissions and discharges, ensuring smooth transitions and accurate documentation.
- Assisted nursing staff in daily patient care and routine assessments.
- Monitored vital signs, reporting changes to registered nurses promptly.
- Float to all units in hospital.
- Safe Patient Committee
- Shared Governance Member
Lead Teacher
Southside Learning and Development Center
Columbus, Ohio
08.1999 - 09.2010
- Developed engaging lesson plans to enhance children's cognitive and social skills.
- Implemented age-appropriate activities to support developmental milestones for preschoolers.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
Child Development Associate - CDA
Delaware Vocational
Delaware, OH10-2000
Clinical Laboratory Science Phlebotomy
Fort Hayes Metropolitan Center
Columbus, OH06-1996
High School Diploma -
Briggs High School
Columbus, OH06-1996
Skills
- Patient confidentiality
- Documentation accuracy
- Teamwork and collaboration
- Problem-solving
- Time management
- Punctual and hardworking
- Reliability
- Team collaboration
- Caring and empathetic
- EKG, CPR, ACCU trained
- At risk patient sitter
- Cross Trained
Timeline
Patient Support Associate
Grove City Methodist Hospital, Surgical Services
09.2018 - Current
Patient Support Associate / Unit Clerk
Riverside Methodist Hospital, Medical Telemetry
09.2010 - 09.2018
Lead Teacher
Southside Learning and Development Center
08.1999 - 09.2010
Child Development Associate - CDA
Delaware Vocational
Clinical Laboratory Science Phlebotomy
Fort Hayes Metropolitan Center
High School Diploma -
Briggs High School
Awards
- Inspire recognition
- Power of Ones
- Employee of the Month
- Prism Award Nominee
- 2019 Nursing excellence Award
- 2019 Ohio Hospital Association Award
- 2017 Star award Winner