Summary
Overview
Work History
Education
Skills
Timeline
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Ceyona Banks

Albany,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Patient Support Associate

Albany Medical Center Hospital
03.2021 - Current
  • Facilitated communication between patients and medical staff, ensuring clear understanding of treatment options.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information within electronic health systems.
  • Enhanced patient satisfaction by providing exceptional support and assistance during hospital stay.
  • Provided comfort and emotional support to patients during difficult medical situations during hospital stay.
  • Contributed to a positive healthcare environment by maintaining a clean, organized, and welcoming space for patients and their families.
  • Assisted medical staff with various tasks, ensuring smooth and efficient operations.

Education

High School Diploma -

Albany Leadership Charter High School For Girls
Albany, NY
06.2017

Skills

  • Patient confidentiality
  • Medical terminology knowledge
  • Customer Service
  • Cross-cultural sensitivity
  • Punctual and Hardworking
  • Calm and Effective Under Pressure
  • Caring and Empathetic

Timeline

Patient Support Associate

Albany Medical Center Hospital
03.2021 - Current

High School Diploma -

Albany Leadership Charter High School For Girls

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Ceyona Banks