Rose Ann Mcdowell
Temecula,CA
Summary
Driven professional with a proven track record in customer service and product recommendations, honed across roles at Teleperformance and Walmart. Excelled in payment processing and time management, boosting sales through personalized service. Skilled in transforming customer interactions into memorable experiences, enhancing brand loyalty.
Overview
4
4
years of professional experience
Work History
Cashier/Server
Island Pacific Supermarket
12.2023 - Current
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
Retail Sales Associate
Walmart
07.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
Call Center Representative
Teleperformance
09.2020 - 08.2021
- Responded to customer calls and emails to answer questions about products and services.
- Approved and terminated customer contracts upon request.
- Sought out extra training opportunities to enhance customer relationship management abilities.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Information Technology
Gardner College
Quezon City, Philippines04.2018
Skills
- Customer Service
- Product Recommendations
- ID Verification
- Payment Processing
- Cash Register Operation
- Time management skills
Timeline
Cashier/Server
Island Pacific Supermarket
12.2023 - Current
Retail Sales Associate
Walmart
07.2022 - Current
Call Center Representative
Teleperformance
09.2020 - 08.2021
Information Technology
Gardner College
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