Roseanna Taylor
Daphne
Summary
Detail-oriented administrative professional with strong skills in scheduling coordination and customer service. Proven ability to implement efficient office procedures and enhance team productivity.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Unified Global Associates
Mobile
02.2019 - 06.2026
- Coordinated travel arrangements to ensure compliance with company policies and meet staff needs.
- Assisted in preparing reports and presentations to effectively communicate information to internal and external stakeholders.
- Maintained electronic filing systems to enhance document retrieval and organization.
- Organized office supplies inventory to maintain optimal stock levels for seamless daily operations.
- Implemented new office procedures to enhance workflow and improve team productivity.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Store Manager
Chevron
Mobile
05.2013 - 02.2019
- Managed daily store operations and ensured compliance with safety standards.
- Oversaw inventory management, including stock levels and product ordering.
- Trained and mentored staff on customer service and operational procedures to improve service quality.
- Implemented loss prevention strategies that minimized shrinkage risks and protected inventory.
- Developed promotional displays that increased product visibility and contributed to sales growth.
- Recruited, trained and supervised new employees.
- Facilitated team meetings to communicate updates and foster collaboration.
- Maintained cleanliness and organization of the store environment for customers.
Emergency Assistant Coordinator
Catholic Social Services
Mobile
10.2007 - 04.2013
- Coordinated client intake processes and maintained accurate records.
- Collaborated with staff to develop service plans for clients.
- Managed scheduling for appointments and follow-up sessions.
- Facilitated training for new volunteers and staff to ensure effective service delivery.
- Organized community outreach events to increase awareness and engagement in services.
- Researched and identified resources to improve program offerings and strengthen community impact.
- Reviewed project materials and reached out to stakeholders to obtain additional information.
Education
Bachelor of Science - Computer And Information Sciences
Jacksonville State University
Jacksonville, AL05-1999
Skills
- Administrative support
- Scheduling coordination
- Document preparation
- Records management
- Travel arrangements
- Office management
- Data entry documentation
- Vendor management
- Supply chain coordination
- Customer service
- Administrative operations
- Staff training
- Team collaboration
- Problem solving
- Recordkeeping
Certification
- OSHA Trained and Certified
- Serv Safe
Timeline
Administrative Assistant
Unified Global Associates
02.2019 - 06.2026
Store Manager
Chevron
05.2013 - 02.2019
Emergency Assistant Coordinator
Catholic Social Services
10.2007 - 04.2013
Bachelor of Science - Computer And Information Sciences
Jacksonville State University