Roseanne Ferrara
Harrison,NY
Summary
I have experience in customer service. Meeting and greeting clients and accommodating all their needs. I have experience in selling different products to consumers of all different ages. I am an amazing communicator and conservationist. I am able to present myself in a very professional manner with clients. I converse well with changeling topics at hand. Detail-oriented Realtor excels in real estate sales and brings knowledge of insurance and financing processes. Skilled in leveraging client services talent and company branding to increase profitability. Offers top-notch leadership and multitasking abilities for driving results in fast-paced environments. Licensed Realtor in NYS.
Overview
27
27
years of professional experience
Work History
Realtor
Grand Lux Realty
Mamaroneck, NY
01.2021 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Reviewed and executed confidential documents, contracts and disclosures.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Launch Operator
Orienta yacht club
Mamaroneck, NY
01.2007 - Current
- Provide launch service at the harbour operating a 23ft boat
- Kept accurate records of defective units or products.
- Prepared reports and technical documentation of day-to-day production processes.
- Oversaw logistics and inventory management for storeroom.
- Reviewed production schedules and streamlined processes.
Esthetician/Wax Specialist
European Wax Center
Rye Brook, NY
05.2016 - 05.2020
- Maintained clean and sanitary workspace.
- Increased salon revenue by 85% through upselling products and providing excellent care.
- Answered multi-line phone system and emails to schedule clients and consultations.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Data Clerk/customer Service
Agorafy Real Estate
NY, NY
01.2015 - 01.2017
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Compiled data and reviewed information for accuracy prior to input.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Organized, sorted and checked input data against original documents.
- Verified accuracy of data before transcribing.
- Identified data entry errors and reported to necessary departments.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Documents completed work in appropriate logbooks.
- Received incoming calls and handled data requests from internal stakeholders.
- Created reports based on up-to-date data to inform business decisions.
Purchase Day Camp
01.2005 - 01.2006
PS Sterns
01.2003 - 01.2006
Education
diploma - Cosmetology Education
Schoharie High School
Schoharie, NY06.2003
Skills
- Online Platforms
- Funds Disbursement
- Value Estimation
- Providing Feedback
- knowledge of different programs and software
Timeline
Realtor
Grand Lux Realty
01.2021 - Current
Esthetician/Wax Specialist
European Wax Center
05.2016 - 05.2020
Data Clerk/customer Service
Agorafy Real Estate
01.2015 - 01.2017
Launch Operator
Orienta yacht club
01.2007 - Current
Purchase Day Camp
01.2005 - 01.2006
PS Sterns
01.2003 - 01.2006
diploma - Cosmetology Education
Schoharie High School