Roseanne Richards
Margate ,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Store Consultant
FedEx Office
Fort Lauderdale FL, 33304
01.2021 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Lead store to be top 100 out of 435 FedEx Offices in district in regard to pack and ship sales
Manager
Walgreens
Lincoln, NE
10.2017 - 10.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Summer Intern-Immigration and Refugee Community
Nebraska Appleseed
Lincoln, NE
05.2017 - 08.2017
- Cooperated with agencies to help refugees gain access to resources available to them (e.g. Libraries and Schools)
- Involved in events about racial equity and creating welcoming communities for immigrants and refugees.
- Collaborated with multiple organizations on addressing DACA recipients, immigration, and refugees (e.g. Police Departments, Businesses, Schools, etc)
- Worked in team environment to maintain high levels of productivity.
Assistant Manager
CitiTrends, Inc
Margate, FL
12.2014 - 12.2016
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Education
Bachelor of Arts - Political Science
University of Nebraska - Lincoln
Lincoln, NE12.2019
Associate of Arts - Political Science
Broward College
Coconut Creek, FL05.2016
High School Diploma -
Guardian Angels Central Catholic
West Point, Nebraska05.2013
Skills
- Originality and Creativity
- Policy Development and Enforcement
- Time Management
- Focus and Follow-Through
- Staff Supervision
- Customer Service
- Multitasking and Organization
- Team Development
- Desktops, Laptops and Mobile Devices
- Leadership
Additional Information
REFERENCES
Angie Escarment FedEx Office 954-563-8101
Kelsie McConnell Walgreens Pharmacy 402-890-3279
Curtis James Walgreens Store Manager 402-435-5151
Timeline
Store Consultant
FedEx Office
01.2021 - Current
Manager
Walgreens
10.2017 - 10.2020
Summer Intern-Immigration and Refugee Community
Nebraska Appleseed
05.2017 - 08.2017
Assistant Manager
CitiTrends, Inc
12.2014 - 12.2016
Bachelor of Arts - Political Science
University of Nebraska - Lincoln
Associate of Arts - Political Science
Broward College
High School Diploma -
Guardian Angels Central Catholic