Roselia Saldana
Hemet,CA
Summary
Dynamic and personable professional with a proven track record in child supervision and customer service, as demonstrated at Private Care and Shoreline Cafe. Skilled in bilingual communication and schedule management, I excel in creating safe and engaging environments for children and delivering exceptional dining experiences. Known for a positive attitude and a willingness to learn, I consistently enhance client satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Child Caregiver
Private Care
11.2017 - Current
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Taught children basic life skills, manners and personal hygiene.
Server/ Cook
Shoreline Cafe
03.2014 - 11.2017
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma - General Studies
JJ Cairns High School
Lindsay, CA06.2010
Skills
- Schedule Management
- Transportation and Driving
- Bilingual communication
- Child Supervision
- Housekeeping abilities
- Group leadership
- Positive Attitude
- Willing to Learn
- Shelf Stocking
- Customer Service
- Friendly and Personable
- Heavy Lifting
- Loading and unloading
Languages
Spanish
Native or Bilingual
Timeline
Child Caregiver
Private Care
11.2017 - Current
Server/ Cook
Shoreline Cafe
03.2014 - 11.2017
High School Diploma - General Studies
JJ Cairns High School
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