Roseline Joseph
Lawrence,MA
Summary
Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction through exceptional service and strategic engagement initiatives. Demonstrated leadership and attention to detail in streamlining inventory management, reducing waste, and ensuring optimal stock levels. Skilled in customer service and proficient in computer systems, fostering effective cross-departmental communication.
Overview
2
2
years of professional experience
Work History
Associate
Amazon
10.2022 - 02.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Facilitated effective communication across departments and teams.
Education
I Learned Some Skills - Management
Middlesex Community College
Bedford, MA09.2023
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Leadership qualities
Timeline
Associate
Amazon
10.2022 - 02.2025
I Learned Some Skills - Management
Middlesex Community College
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