Roselyn Martinez
Perris,CA
Summary
Resourceful in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Receptionist/Front Desk Receptionist
Velasco materials
Perris, CA
02.2026 - Current
- Greeted and assisted customers with inquiries at Velasco Materials.
- Managed phone calls and directed them to appropriate departments.
- Scheduled appointments for product consultations and deliveries.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Ensured timely scheduling and confirmation of client appointments.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted staff members with administrative tasks such as typing letters, filing, scanning, and copying documents.
Floor Associate
Hoochie lounge
Perris, CA
09.2025 - 02.2026
- Organized displays to attract customers and promote sales.
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
- Received shipments of new merchandise and distributed items to appropriate locations.
Education
Citrus Hill Highschoool
Some College (No Degree) - Chemistry
University of California Irvine
Irvine, CASkills
- Administrative support
- Customer service
- Data entry
- Inventory management
- Organizational skills
- Attention to detail
- Problem solving
- Communication skills
- Analytical and critical thinking
Languages
Spanish
Native/ Bilingual
English
Professional
Accomplishments
- Multiliteracy seal
- Biliteracy seal
Timeline
Receptionist/Front Desk Receptionist
Velasco materials
02.2026 - Current
Floor Associate
Hoochie lounge
09.2025 - 02.2026
Citrus Hill Highschoool
Some College (No Degree) - Chemistry
University of California Irvine