Summary
Overview
Work History
Education
Skills
Timeline
Babysitter

Roselyn Tufi

Union City,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A Team Player and willing to help out where it is needed!

Overview

2
2
years of professional experience

Work History

Ramp Agent

Southwest Airlines
Oakland
06.2022 - Current
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Processed necessary paperwork related to cargo shipments including customs documents.
  • Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
  • Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
  • Monitored weather conditions regularly in order to adjust operations accordingly when needed.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Verified correct labeling of containers containing hazardous materials for transport on planes.
  • Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
  • Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
  • Collected, sorted and checked baggage tags against flight lists.
  • Checked flight manifests to ensure accuracy of luggage loaded onto planes.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Connected electrical power units and service hoses to aircraft.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
  • Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
  • Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
  • Worked in various weather conditions to ensure continuous airport operations.
  • Used scanners to track parcel information, condition or receipt.
  • Tagged and wrote identifying information on containers, boxes and cargo.

Education

High School Diploma -

Leone High School
Pago Pago, AS
06-1993

Skills

  • Safety Procedures
  • Baggage oversight
  • Load Planning Communication
  • Hazardous Materials
  • Arrival/departure procedures
  • Inclement Weather Tolerance
  • Team Leadership
  • Heavy Lifting
  • Ramp Checklist Completion
  • Ground Support Services
  • Equipment Inspection
  • Aircraft Safety Checks
  • Flexible Schedule

Timeline

Ramp Agent

Southwest Airlines
06.2022 - Current

High School Diploma -

Leone High School
Roselyn Tufi