Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A Team Player and willing to help out where it is needed!
Overview
2
2
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Oakland
06.2022 - Current
Organized baggage carts for loading onto planes accurately according to airline specifications.
Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
Processed necessary paperwork related to cargo shipments including customs documents.
Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
Monitored weather conditions regularly in order to adjust operations accordingly when needed.
Communicated effectively with ground crew members to ensure smooth operation of flights.
Verified correct labeling of containers containing hazardous materials for transport on planes.
Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
Collected, sorted and checked baggage tags against flight lists.
Checked flight manifests to ensure accuracy of luggage loaded onto planes.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Loaded and unloaded aircraft cargo, passenger baggage and freight.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Connected electrical power units and service hoses to aircraft.
Positioned and pushed aircraft from remote airport locations to specified areas for operation.
Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
Worked in various weather conditions to ensure continuous airport operations.
Used scanners to track parcel information, condition or receipt.
Tagged and wrote identifying information on containers, boxes and cargo.