Rosema Zavala
Houston,TX
Summary
Dynamic Certified Pharmacy Technician with a proven track record at Walgreens, excelling in patient confidentiality and pharmacist support. Expert in updating medication histories and insurance confirmation, I significantly enhanced customer service and claims processing efficiency. I consistently ensure accuracy and patient satisfaction.
Dependable technician, effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
09.2020 - Current
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Reviewed and verified customer information and insurance provider information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
High School Diploma -
ENCO
San SalvadorSkills
- Patient confidentiality
- Pharmacist support
- Updating medication histories
- Insurance confirmation
Certification
- Registered Pharmacy Technician - State Boards of Pharmacy.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Pharmacy Technician
Walgreens
09.2020 - Current
High School Diploma -
ENCO
Similar Profiles
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
Cyntia RamseyCyntia Ramsey
Senior Pharmacy Technician at WalgreensSenior Pharmacy Technician at Walgreens
Malcolm ConeoMalcolm Coneo
Life Insurance Agent at Bankers Life Insurance Company Of AmericaLife Insurance Agent at Bankers Life Insurance Company Of America