Rosemarie Faatau
Waipahu,HI
Summary
Ambitious professional eager to leverage my skills in a dynamic organization. Seeking a challenging role that fosters growth and innovation, where I can contribute significantly to the company's success while enhancing my expertise.
Overview
15
15
years of professional experience
Work History
Transporter
Daniel K Akaka State Veterans Home
Kapolei, HI
12.2025 - Current
- Operated vehicles to transport residents safely within facility grounds.
- Assisted with loading and unloading supplies, ensuring efficient distribution across departments.
- Maintained cleanliness and organization of transportation areas, enhancing operational efficiency.
- Collaborated with staff to coordinate timely pickups for medical appointments and activities.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Bank Teller
ANZ INC
Pago Pago
06.2020 - 04.2021
- Serve customers by completing account transactions, log night deposits, sell cashier’s checks, issuing withdrawals, receiving deposits and loan payments. Balance drawer at end of day
- Highly skilled in providing exceptional customer service to clients, ensuring a positive banking experience
- Proficient in handling cash transactions accurately and efficiently, maintaining a balanced cash drawer at all times
- Demonstrated ability to promote and cross-sell bank products and services, contributing to increased revenue
- Detail-oriented with strong organizational skills, able to multitask and prioritize tasks effectively in a fast-paced environment
- Familiar with banking regulations and procedures, ensuring compliance for the safety of both customers and the bank
Cashier Supervisor
Aveina Brothers
Pago Pago
07.2016 - 10.2019
- Provide a positive customer experience fair, friendly and courteous service. Scan items, itemizing and collecting customers payments for purchases. Help customers in finding products. Balance drawer at end of day.
- Expert in managing and supervising a team of cashiers, ensuring smooth operations and excellent customer service.
- Proficient in handling cash transactions accurately and maintaining financial records with high attention to detail.
- Proven track record of achieving sales targets, reducing shrinkage, and controlling expenses effectively.
- Skilled in training new employees on cash handling procedures, customer service standards, and store policies.
- Demonstrated ability to resolve customer complaints efficiently and maintain a positive work environment for the team.
Waitress Trainee
Tradewinds Hotel
Pago Pago
09.2011 - 06.2016
- Processed customer transactions accurately and efficiently.
- Assisted customers with inquiries regarding account balances and services.
- Maintained up-to-date knowledge of bank products and services.
- Collaborated with team members to enhance customer service experience.
- Managed cash drawer, balancing funds at beginning and end of shifts.
- Resolved customer issues promptly, fostering positive relationships.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Education
General -
Aiea High School
Aiea05-2000
Skills
- Customer Service
- Fast Learner
- Ability to Multitask
- Ability to work in a team
- Communication Skills
- Critical thinking and problem solving
- Team leadership
- Effective Time Management
Timeline
Transporter
Daniel K Akaka State Veterans Home
12.2025 - Current
Bank Teller
ANZ INC
06.2020 - 04.2021
Cashier Supervisor
Aveina Brothers
07.2016 - 10.2019
Waitress Trainee
Tradewinds Hotel
09.2011 - 06.2016
General -
Aiea High School