I’m looking for a long-term position where I can grow with a company and prove to be an asset to the company. I am a team player with strong work ethics. I believe I have excellent customer service.
Overview
2
2
years of professional experience
Work History
Office Manager
MC Construction and Remodeling
11.2021 - Current
Provide excellent customer service to clients seeking help with home remodels
Appointment setting – no over booking- attention to detail
Collect payments, keep detailed receipt on project materials, over the phone sales
Keep files on all current and completed projects
Document hours for payroll and overtime
Keep records of company trucks- titles, insurance and toll tags
Update Yelp, FB, Jobber with customer’s completed projects and reviews.
Medical Billing Representative
Financial Corp. Of America
- 11.2021
Customer service in a fast-paced setting
Inbound and outbound phone calls from clients seeking help on medical bills and disputes
Data entry of patient's updated payments, payment plans, insurance information, workmen's comp and disputes on medical accounts
Submit inquiries to hospitals for balances, payments, and Itemized bills
Receive and record documentation from Attorneys of representation
Collect documents for disputes on accounts.
Specialty Cheese shop/Deli Manager
HEB
06.2011
Provide excellent customer service to HEB shoppers
Manage merchandise for HEB’s specialty cheese shop
Merchandise any new and existing product for HEB
Order products and keep a low-cost high profit department
Keep detailed records of inventory
Attend monthly meetings.
Education
RDA -
Austin Dental Assistant School
Leander, TX
2017
GED -
Oliver Wendell Holmes H.S
San Antonio, TX
1994
Skills
Customer Service
Credit and collections
Data retrieval systems
Clerical Support
Scheduling
Positive Attitude
Timeline
Office Manager
MC Construction and Remodeling
11.2021 - Current
Specialty Cheese shop/Deli Manager
HEB
06.2011
Medical Billing Representative
Financial Corp. Of America
- 11.2021
RDA -
Austin Dental Assistant School
GED -
Oliver Wendell Holmes H.S
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