Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Rosemary Casisa

Jacksonville

Summary


Efficient medical assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medicare Risk Adjustment Coder

Complete Health
10.2021 - 06.2025
  • Analyzed medical records to identify and code risk adjustment factors.
  • Assisted in ensuring compliance with CMS guidelines for accurate coding practices.
  • Supported data entry processes for risk adjustment documentation using EHR systems.
  • Collaborated with healthcare providers to clarify documentation needs for accurate coding.
  • Engaged in quality assurance activities to improve coding accuracy and completeness.
  • Documented findings and communicated discrepancies to relevant team members for resolution.

Chronic Care Coordinator/ Remote

CCM Staffing
10.2019 - 09.2021
  • Coordinated patient care plans with interdisciplinary teams to enhance service delivery.
  • Developed and maintained relationships with patients, ensuring timely follow-ups and support.
  • Utilized electronic health records (EHR) systems for accurate documentation and patient tracking.
  • Educated patients on treatment options, promoting informed decision-making regarding their health.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.

Medical Scribe

Baptist Medical Center
10.2014 - 09.2019
  • Documented patient encounters, ensuring accurate and comprehensive medical records.
  • Collaborated with healthcare providers to enhance documentation processes and patient care.
  • Implemented quality assurance measures to maintain high standards of medical documentation.
  • Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.

Medical Assistant/Clinic Coordinator

Family Care Partners
08.2007 - 10.2014
  • Assisted healthcare providers in patient examinations and procedures to ensure high-quality care delivery.
  • Managed patient records and documentation using Electronic Health Records (EHR) systems for accuracy and compliance.
  • Coordinated patient scheduling and follow-up appointments, improving clinic workflow efficiency.
  • Educated patients on treatment plans, medications, and preventive care to enhance health literacy.
  • Mentored junior staff in clinical procedures and best practices to promote professional development.

Education

Medical Assisting

North Florida Institute
Orange Park, FL
11-2007

Skills

  • Self-motivation and discipline
  • ICD-10 proficiency
  • Leadership qualities
  • HIPAA compliance
  • Documentation
  • Medical terminology understanding
  • Scheduling
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Immunization administration
  • Medical records management

Certification

  • CMA - Certified Medical Assistant (NCCT)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Medicare Risk Adjustment Coder

Complete Health
10.2021 - 06.2025

Chronic Care Coordinator/ Remote

CCM Staffing
10.2019 - 09.2021

Medical Scribe

Baptist Medical Center
10.2014 - 09.2019

Medical Assistant/Clinic Coordinator

Family Care Partners
08.2007 - 10.2014

Medical Assisting

North Florida Institute

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