Rosemary Castillo
Lawrence,MA
Summary
Dedicated secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Secretary
Express Auto Service
04.2017 - 02.2018
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers
- Recorded and tracked operational expenses to identify and eliminate wasteful spending
- Responded to inquiries from callers seeking information
Sales Associate
Total Beauty Supply
09.2014 - 11.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Set and achieved company defined sales goals
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Kitchen Helper
Capri Restaurant
06.2014 - 08.2015
- Cleaned and organized kitchen stations to promote team efficiency.
- Paid close attention to instructions from supervisor to complete tasks on time.
- Scraped, washed and efficiently restack dishware, utensils and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency
- Followed supervisor instructions to complete tasks on time
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Education
Did Not Graduated -
High School For Excellence And Innovation
New York, NYSkills
- Equipment and Instrument Sterilization
- Filing Experience
- Report Writing
- Administering Payroll
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Secretary
Express Auto Service
04.2017 - 02.2018
Sales Associate
Total Beauty Supply
09.2014 - 11.2015
Kitchen Helper
Capri Restaurant
06.2014 - 08.2015
Did Not Graduated -
High School For Excellence And Innovation
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