ROSEMARY FODOR
Urbana,OH
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques. Expertly generates and increases sales while delivering top-notch customer service.
Overview
25
25
years of professional experience
Work History
Inside Sales Representative
Hughey and Phillips
Urbana, US
02.2024 - Current
- Act as primary customer contact to answer customer inquiries received by phone or email (Outlook), input data, follow up on leads, and process purchase orders received by customers
- Maintain accurate records of customer interactions including follow up with customers on all issues relating to their order
- Work collaboratively with the sales team to achieve monthly sales targets and contribute to overall business growth
- Develop and maintain positive relationships with customers to ensure satisfaction and loyalty
- Thorough understanding of Hughey and Phillips products to effectively communicate product features to customers including current FAA guidelines for obstruction lighting
- Staying informed about competing products and services
- Weekly meetings with manufacturing (Production and shipping) as well as Purchasing to ensure parts are available for customers and delivered on time
- Create invoices once orders have shipped and email to customers
- Proficient in Outlook, Teams and Microsoft Office
Project Manager/Sales Consultant
Dayton Barns and All-Steel Buildings
Urbana, US
03.2023 - 12.2023
- Receive leads via CRM tool (Bitrix), email and phone
- Manage and maintain customer leads
- Enter accurate information into computer system received from customers
- Set tasks to follow up
- Document customer interactions, set up in person meetings (if local), ask questions to get an understanding of metal building or shed needs
- Use 3D design to tools to design building
- Work with customers to get ensure their vision is realized
- Generated quotes based on zip code, ASCE ratings, size of building, roll doors, windows, sales tax, etc
- Build relationships with manufacturers and vendors
- Communicate effectively to ensure smooth installation and customer satisfaction
- Excellent follow up, customer service and closing skills as well as in depth knowledge of metal building anatomy
- Outlook, CRM and Microsoft Office proficient
- Sold over $500,000 gross in metal buildings
Certified Personal Trainer and Group Fitness Instructor
Anytime Fitness Bellefontaine
Bellefontaine, US
05.2022 - 12.2022
- Conducted one on one personal training sessions
- Created custom exercise plans for each client
- Scheduled appointments and kept track of sessions used/remaining
- Kept all personal and medical information confidential
- Taught group training sessions to include functional training, dance fitness, Silversneakers and Barre classes five days a week
- Following a weekly report, contacted members via phone, text or email weekly to ensure engagement in the gym, reduce attrition, offer support as well as free training sessions
- Clean and organized gym, offices and storage rooms as needed
- Answered incoming calls to the gym, signed up new members and answered billing questions
Fitness Studio Owner
Stay Active Studio & The BarBelle
Urbana, US
10.2020 - 04.2022
- Conducted group fitness classes
- Gave tours and signed up new members and responded to phone and email inquiries
- Created all social media content for the studio
- Managed 5 fitness instructors and their class schedules
- Offered one on one personal training sessions as well as nutritional guidance
- Responsible for payroll and bookkeeping
Member Experience Manager
ANYTIME FITNESS, BELLEFONTAINE
Bellefontaine, US
01.2019 - 08.2020
- Conducted fitness consolations for new members
- Conducted gym tours and new member sales
- Followed up with prospects and managed enrollment
- Oversaw billing and accounting
- Managed hourly staff
- Cleaned facility as needed
- Trained clients one-on-one
- Tracked client progress and created flexible, varied programming
- Obtained Silversneakers certification and created Silversneakers program
Electronic Provider Data Load Supervisor
UNITEDHEALTHCARE
Columbus, US
01.2000 - 01.2011
- EPDL Team Supervisor - 16 team members (remote position)
- Project Manager, EPDL Team (remote position)
- Credentialing Operations Supervisor - 22 team members (Columbus, OH)
- Credentialing Specialist and Team Lead (Columbus, OH)
Education
BACHELOR OF SCIENCE - SOCIAL SERVICES
Urbana University
Urbana, OH01.1998
600 hour program - Personal Training, Nutrition
National Personal Training Institute of Ohio
Powell, OH01.2019
Skills
- Customer service
- Management
- Sales
- CRM software
- Training & development
- Project management
- Customer relationship management
- Typing
- Inside sales
- Relationship management
- Program design
- Wellness coaching
- Communication skills
- B2B sales
- Weight loss
- Contract Management
- Attention to Detail
- Relationship Building
- Customer Service
- Dependable
- Organized and Efficient
- Customer Relationship Management
- Client Retention
- Customer Relationship Building
- Email and Phone Etiquette
- Organized and meticulous
- Cheerful and energetic
- Data Entry
- Product Knowledge
- Payment Processing
- Analytical problem solver
References
References available upon request.
Timeline
Inside Sales Representative
Hughey and Phillips
02.2024 - Current
Project Manager/Sales Consultant
Dayton Barns and All-Steel Buildings
03.2023 - 12.2023
Certified Personal Trainer and Group Fitness Instructor
Anytime Fitness Bellefontaine
05.2022 - 12.2022
Fitness Studio Owner
Stay Active Studio & The BarBelle
10.2020 - 04.2022
Member Experience Manager
ANYTIME FITNESS, BELLEFONTAINE
01.2019 - 08.2020
Electronic Provider Data Load Supervisor
UNITEDHEALTHCARE
01.2000 - 01.2011
BACHELOR OF SCIENCE - SOCIAL SERVICES
Urbana University
600 hour program - Personal Training, Nutrition
National Personal Training Institute of Ohio
Similar Profiles
Joe PadulaJoe Padula
Supervisor at Hughey Construction ServicesSupervisor at Hughey Construction Services
Kelly CokerKelly Coker
Executive Director at Phillips University, Inc. (PU) and Phillips University Legacy Foundation (PULF)Executive Director at Phillips University, Inc. (PU) and Phillips University Legacy Foundation (PULF)
Ashley OwensAshley Owens
Co-Owner at Phillips Cleaning Service LLCCo-Owner at Phillips Cleaning Service LLC
Elijah SanbornElijah Sanborn
Amazon Associate at AmazonAmazon Associate at Amazon
Lori LivingstonLori Livingston
Group Leader at Navistar, Inc.Group Leader at Navistar, Inc.