ROSEMARY HAMM
Warners,NY
Summary
Dedicated Medical Receptionist with proven skills in appointment scheduling and patient management. Committed to enhancing clinic operations and ensuring smooth patient interactions.
Overview
29
29
years of professional experience
Work History
Medical Receptionist
Family Care Medical Group
4631 Onondaga Blvd. Syracuse, NY. 13164
01.2004 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated insurance verification processes to ensure accurate billing and reduce claim denials.
- Took co pays
- Managed medicare forms for physicals
- Answered phone lines
- Took prescription requests off script line & sent to doctors for refills.
Medical Receptionist
Physical Therapy Plus
Pine Street, Syracuse New York
08.1997 - 12.2003
- Assisted in maintaining medical records, ensuring compliance with privacy regulations and accuracy.
- Streamlined front desk operations by implementing electronic health record systems for improved patient interaction.
- Developed protocols for handling patient inquiries, improving response times and satisfaction levels.
- Scheduled patients for therapy
- Answered phone lines
Education
High School Diploma -
Solvay High School
Solvay, NYSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
Timeline
Medical Receptionist
Family Care Medical Group
01.2004 - Current
Medical Receptionist
Physical Therapy Plus
08.1997 - 12.2003
High School Diploma -
Solvay High School