Summary
Overview
Work History
Education
Skills
Awards
Community Service
Certification
Timeline
Generic

ROSEMARY KROLIK

Summary

Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Property Manager

Sunrise Management
05.2017 - 04.2024
  • Managed business operations for communities with apartment units ranging from 50-300, ensuring compliance with state and city municipal codes, fair housing laws, employment regulations, and Cal-OSHA standards
  • Collaborated with General Counsel to balance risk related to principle and broker financial exposure, ensuring adherence to state and city municipal codes, and implemented measures to mitigate potential risks and maintain compliance..
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.
  • Coordinated appointments to show marketed properties.
  • Coordinated senior administrative duties, including financial reporting, data analysis, insurance management, and legal notices.
  • Implemented effective communication strategies via email, phone, and mail to maintain resident relationships and foster strong retention.
  • Utilized software to track and manage invoices, budgets, and operational expenses, ensuring accurate financial reporting and budgeting.
  • Supervised and trained onsite management and administrative staff during transitions to ensure operational efficiency and employee relations.
  • Developed market initiatives, analyzed market data, and drove implementation to increase ROI year over year.
  • Successfully managed emergency situations, including mold remediation, flooding, black water remediation, building structural damage, conflict management, and tenant displacement.
  • Coordinated project management for facility maintenance and capital projects, including vendor and employee scheduling, safety compliance, client communication, and cost estimation.

Leasing Agent

MWS Properties
01.2016 - 05.2017
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
  • Maintained detailed records of all leasing transactions for easy access during audits or internal reviews.

Human Resources Administrator

PowerOn
01.2015 - 01.2016
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.

Education

Business Administration -

Grossmont College
Chula Vista, CA

Skills

  • Business Administration
  • Operations Management
  • Cost Coding
  • Credit Processing
  • Conflict Management Strategies
  • Sales aptitude
  • CRM software proficiency
  • Property Management Software

Awards

  • SDAA 2022, 1st Place Award for repositioning properties, demonstrating exceptional expertise in property management and redevelopment
  • SDAA 2023, Nominee for Property Manager of the Year, highlighting leadership skills and commitment to excellence in the industry

Community Service

  • Earth Day 2022, Created and painted artistic rain barrels to promote water conservation efforts and reduce the impact of drought on local ecosystems, featured on local news
  • Community Service, Assisted in food distribution efforts through Refugee and Homeless Outreach initiatives, demonstrating commitment to serving vulnerable populations
  • Beach Cleanup Initiative, Organized a small group of volunteers for a trash cleanup event in Ocean Beach, San Diego, focusing on the Sunset Cliffs area. Successfully led the team in collecting trash and promoting a cleaner, healthier environment for the community.

Certification

  • Licensed - California Real Estate Salesperson

Timeline

Property Manager

Sunrise Management
05.2017 - 04.2024

Leasing Agent

MWS Properties
01.2016 - 05.2017

Human Resources Administrator

PowerOn
01.2015 - 01.2016

Business Administration -

Grossmont College

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ROSEMARY KROLIK