Rosemary Mejia
Roseville ,CA
Summary
Adept at multitasking and organization, I excelled in fast-paced environments at Amergis Healthcare and Barwest Midtown, enhancing client progress and guest experiences. Leveraging strong relationship-building and time management skills, I significantly contributed to team efficiency and customer satisfaction, embodying reliability and hardworking ethos.
Overview
4
4
years of professional experience
Work History
Behavior Technician
Amergis Healthcare
Sacramento, CA
03.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Server/Bottle Service
Barwest Midtown
Sacramento, CA
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
HR Administrator
Downtown Ford
Sacramento, CA
03.2023 - 02.2024
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Prepared new hire letters, employee contracts, and corporate policies.
Server
Buffalo Wild Wings
Sacramento, CA
07.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
IHOP
Sacramento, CA
02.2021 - 11.2021
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Master Of Psychology - Psychology
Sacramento City College
Sacramento, CACapital City High School
Sacramento, CA06.2016
Skills
- Reliable
- Hardworking
- Positive reinforcement
- Time management
- Multitasking and organization
- Team leadership
- Relationship building
Timeline
Behavior Technician
Amergis Healthcare
03.2024 - Current
Server/Bottle Service
Barwest Midtown
03.2024 - Current
HR Administrator
Downtown Ford
03.2023 - 02.2024
Server
Buffalo Wild Wings
07.2022 - 12.2022
Server
IHOP
02.2021 - 11.2021
Master Of Psychology - Psychology
Sacramento City College
Capital City High School