Rosemary Sabbagh
Manchester,CT
Summary
Qualified Fashion and Retail Manager with history of managing retail environments effectively. Proven ability to enhance customer satisfaction and maintain efficient store operations. Demonstrated leadership and team-building skills, ensuring smooth day-to-day functions.
Overview
19
19
years of professional experience
Work History
Retail Store Manager
BHV Citymall
06.2020 - 06.2024
- Led daily operations to ensure smooth store functionality and optimal customer experience.
- Recruited, trained and mentored staff on best practices in customer service trust building and sales techniques.
- Developed promotional strategies that increased foot traffic and enhanced brand visibility.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Managed vendor relationships, negotiating terms to optimize product selection and pricing.
- Addressed customer complaints promptly, ensuring resolution and minimizing negative impact on the business.
Boutique Owner - Director of Operations
Pinkulture
05.2014 - 05.2020
- Oversaw daily operations, ensuring exceptional customer service and efficient store management.
- Trained and mentored staff to improve product knowledge and sales techniques, fostering a team-oriented environment.
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
- Arranged special marketing initiative, in-store promotions and innovative ideas to successfully increase traffic and sales
- Lead through action, constantly reviewing and analyzing performances.
- Accomplished multiple tasks within established timeframes.
- Analyzed key performance indicators to drive data-informed decision-making and continuous improvement.
Senior Fashion Designer
Nai Lingerie
01.2010 - 06.2014
- Led design projects from concept to production, ensuring alignment with brand aesthetics and market trends.
- Designed and developed seasonal collections for women s lingerie, sleepwear, active wear and bathing suits.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- Created detailed technical sketches, patterns and prototypes to guide the production process.
- Monitored quality control process to ensure final product met the specific standards for functionality and durability.
- Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.
- Collaborated with cross-functional teams to develop innovative lingerie collections that enhanced customer engagement.
- Mentored junior designers, providing guidance on design principles and industry best practices to foster skill development.
- Conducted market research to identify emerging fashion trends, informing strategic design decisions and product offerings.
- Analyzed sales data and customer feedback to refine designs, enhancing product appeal and performance in the marketplace.
- Established strong vendor relationships, negotiating terms that optimized material selection while maintaining quality standards.
- Enhanced company reputation through consistent participation in prestigious fashion events and trade shows.
Workshop Manager and Lead Designer
Pinkulture
01.2005 - 01.2014
- Designed and created unique collections and pieces that consisted of women's fashion apparel, kids and bathing suits
- Managed the entire design process from conceptualization, draping, pattern drafting to fabric sourcing and garment construction .
- Created print, graphics and embroidery designs to fit on customized apparel,
- Developed theme items, holiday pop-ups and personalized gifts.
- Collaborated with curated boutique owners tp exhibit a unique collection aligned with specific themes enhancing brand visibility.
- Showcased specific customized pieces in luxury consignment shops.
- Designed narrative-inspired and character-based costumes for children's performances at end-of-year school festival.
- Customized and designed premium uniforms for high-end restaurants aligning with each venue's brand identity and ambiance.
- Oversaw production and fittings to ensure quality and optimal target and satisfaction.
Education
Certificate -
ISO 2001 International
01-2010
Certificate - Design Strategy And Management
Fashion Institute of Technology
New York (City), NY09-2005
Bachelor of Science - Interior Design
Lebanese American University
Jbeil, Lebanon09-2004
Bachelor of Arts - International Relations
Notre Dame University
Louweizi, Lebanon09-2001
Skills
- Strong multi-tasking
- Problem-solving
- Retail operations
- Visual merchandising
- Sales leadership
- Staff management
- Meticulously detail oriented
- Performance Analysis
- Strategic thinker
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Retail Store Manager
BHV Citymall
06.2020 - 06.2024
Boutique Owner - Director of Operations
Pinkulture
05.2014 - 05.2020
Senior Fashion Designer
Nai Lingerie
01.2010 - 06.2014
Workshop Manager and Lead Designer
Pinkulture
01.2005 - 01.2014
Certificate -
ISO 2001 International
Certificate - Design Strategy And Management
Fashion Institute of Technology
Bachelor of Science - Interior Design
Lebanese American University
Bachelor of Arts - International Relations
Notre Dame University