Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosemina Pierre

Miami,FL

Summary

Driven professional with a track record of excellence in customer service and cash handling, demonstrated at Pollo Tropical. Expert in maintaining cleanliness and enhancing teamwork, as evidenced by efficient operations at Holiday Inn and Hotel Fazenda. Skilled in customer assistance and fostering a collaborative environment, consistently achieving high standards of quality and efficiency.

Overview

10
10
years of professional experience

Work History

Cashier

Pollo Tropical
07.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Housekeeper

Holiday Inn
07.2022 - 03.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.

Cook

Hotel Fazenda
02.2014 - 11.2014
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.

Education

Associate of Arts -

School National Henry Christophe
Trou-du-nord
05.2002

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Cash handling and management

Languages

Haitian Creole
Native or Bilingual
Spanish
Professional Working
Portuguese
Professional Working

Timeline

Cashier

Pollo Tropical
07.2023 - 12.2023

Housekeeper

Holiday Inn
07.2022 - 03.2023

Cook

Hotel Fazenda
02.2014 - 11.2014

Associate of Arts -

School National Henry Christophe

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Rosemina Pierre