Rosetta Zizer

Dynamic healthcare professional with extensive experience at The American Red Cross and a proven track record in disaster relief operations and community outreach. Skilled in healthcare administration and data management, I excel in project management and staff training, driving impactful outcomes in patient care and resource allocation.

• Disaster Relief Operations Case Manager, The American Red Cross- Greater Chesapeake, 11/17/25, Present
• Addiction Counselor, Clinical Solution Inc, 06/2022, 09/2024
• HIM Operations Supervisor, Holy Cross Hospital, Silver Spring, MD, 09/2016, 11/2020, Provided oversight, guidance, and workflow of 25 staff members in the main HIM area., Facilitated successful internal and external audits through sound and thorough documentation., Documented imaging and transcriptions managed overall duties such as scheduling/mapping documentation, and weekly huddle meetings., Monitored and worked on the HIM Analysis Work Queues., Organized the department by administrative guidelines to provide specific requirements in medical records documentation to meet the legal, organizational, and medical staff requirements.
• Community Outreach Supervisor, Mercy Fitzgerald Hospital, Darby, PA, 03/2009, 09/2015, Assisted young mothers in building understanding and social capital to support healthier behaviors and lifestyle choices., Linked patients to health care/social service resources., Provided informal counseling, support, and follow-up., Advocated for local health needs for children and mothers., Conducted home visits to chronically ill children, pregnant women, nursing mothers, and individuals at high risk., Translated and interpreted for clients and health care/social service providers., Participated in the development, implementation, and ongoing compliance. Associate agreements to ensure that all privacy concerns, requirements, and responsibilities are addressed.