Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Roseval Milord

Delray Beach,FL

Summary

Results-driven Grocery Team Leader with expertise in task delegation, merchandising strategies, and employee coaching. Proven track record in optimizing store performance and enhancing customer satisfaction.

Dynamic Grocery Team Leader with a strong focus on customer service excellence, inventory management, and safety compliance. Proven ability to analyze sales trends and implement effective training for team members.

Overview

26
26
years of professional experience

Work History

Grocery Team Leader

Publix
Delray Beach, FL
11.2000 - Current
  • Supervised daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored team members in product knowledge and customer service excellence.
  • Implemented inventory management processes to reduce waste and improve stock availability.
  • Analyzed sales trends to optimize product placement and enhance merchandising strategies.
  • Collaborated with management on promotional planning and execution to drive sales growth.
  • Led safety training sessions, ensuring compliance with health regulations and best practices.

Restaurant Waiter

Delray Beach Club
Delray Beach, FL
11.1999 - 03.2018
  • Delivered exceptional customer service by anticipating guest needs and providing personalized recommendations.
  • Managed multiple tables efficiently, ensuring timely order taking and food delivery during peak hours.
  • Collaborated with kitchen staff to coordinate accurate order preparation and ensure meal quality standards.
  • Trained new waitstaff on menu offerings, service protocols, and customer engagement techniques.

Education

Diploma in Practical Nursing

Southeastern College
Boynton Beach, FL
09-2024

Skills

  • Task delegation
  • Merchandising strategies
  • Scheduling coordination
  • Stock rotation
  • Employee coaching
  • Promotion planning

Interests

As a Licensed Practical Nurse (LPN) my interest is providing fundamental, hands-on patient care, acting as a crucial link between patients, doctors, and Registered Nurses (RNs) by focusing on monitoring health, administering medication, and supporting daily living activities in varied settings like nursing homes

Timeline

Grocery Team Leader

Publix
11.2000 - Current

Restaurant Waiter

Delray Beach Club
11.1999 - 03.2018

Diploma in Practical Nursing

Southeastern College
Roseval Milord