Roseylin Arnias
Miami,FL
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Best Western Hotel. Successfully engaged guests and ensured satisfaction in a high-pressure environment while accurately processing orders and collaborating with kitchen staff. Proven ability in cash handling and maintaining a clean dining area, contributing to a positive dining experience.
Overview
1
1
year of professional experience
Work History
Server
Best Western Hotel
12.2024 - Current
- Provided excellent customer service in high-pressure dining environment.
- Assisted in food preparation and maintained cleanliness of dining area.
- Accurately processed orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely delivery of meals.
Front Desk Receptionist
Best Western Hotel
06.2024 - 12.2024
- Greeted and assisted guests with check-in and check-out processes efficiently.
- Managed reservations using hotel management software to ensure accuracy.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Coordinated with housekeeping and maintenance teams to address guest needs.
Education
High School Diploma -
Westland
Hialeah, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Native or Bilingual
Timeline
Server
Best Western Hotel
12.2024 - Current
Front Desk Receptionist
Best Western Hotel
06.2024 - 12.2024
High School Diploma -
Westland