Highly skilled and motivated professional with a diverse range of expertise, seeking to leverage my skills and experience to contribute effectively to an organization's success. With a strong foundation in various fields, including technology, communication, and problem-solving, I am adept at adapting to new challenges and delivering exceptional results. My strengths lie in the following areas:
Hi, I’m
Roshard Rolle
GREENACRES,FL
Summary
Overview
10
years of professional experience
Work History
Tikiz Shaved Ice & Ice Cream, Boca Raton, FL
Marketing Manager
2021.11 - Current (2 years & 10 months)
Job overview
- Worked with management team to oversee and monitor marketing strategy.
- Developed social media marketing strategies to help brand company and increase sales.
- Managed creation of marketing materials, collateral and sales support tools.
- Represented company at local and trade association meetings to promote products.
- Tracked, analyzed and reported on marketing program results.
- Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
- Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
- Collaborated with other departments to coordinate strategic marketing activities.
- Supervised creation of marketing materials and collateral.
- Recommended policy changes to improve marketing tactics and strategies.
- Posted useful, creative and timely content on social media, blog and website.
- Curated content for social media platforms.
- Utilized editing and photography tools to enhance storytelling.
- Posted original content to client website, updating pages to align with current branding strategies.
- Planned, produced and edited video projects to maximize engagement.
- Developed GIFs, memes and other entertaining visual content to engage audiences and gain followers.
Roll On Desk Pads, West Palm Beach, FL
Founder
2023.02 - Current (1 year & 7 months)
Job overview
- Approved and negotiated contracts with distributors and suppliers.
- Analyzed operations to evaluate company performance, determining areas of potential improvement.
- Devised organizational vision, mission and foundational structure to facilitate early growth.
- Examined and conducted market analysis to discover target market and demographic audience.
- Participated in small business training and development to increase company development and exposure.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Curated content for social media platforms.
- Posted useful, creative and timely content on social media, blog and website.
- Utilized editing and photography tools to enhance storytelling.
- Studied target audience and business offerings to devise effective call-to-action copy.
- Used data analysis and reporting tools to identify customer insights and optimize content performance.
Verizon, GREENACRES, FL
Sales Associate
2019.10 - 2021.10 (2 years)
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Trained new team members in cash register operation, stock procedures and customer services.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Best Buy, Wellington, FL
Sales Professional
2018.01 - 2019.01 (1 year)
Job overview
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Consistently earned top performer out of hundreds of sales team members for exceeding sales goals.
- Collaborated with other sales team members to share selling strategies and gain new insights.
- Presented quotations with clear pricing information and deliverables specifications.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Obtained signatures for financial documents and internal and external invoices.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Increased purchase amounts by cross-selling with similar products.
- Adhered to company initiatives and achieved established goals.
Chic-Fil-A, Royal Palm Beach, Florida
Trainer
2013.01 - 2018.01 (5 years)
Job overview
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Prepared hard copy training materials, module summaries, videos and presentations.
- Created tests, exercises and role-plays for courses to verify competency.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
Education
Department Of Education State of Florida West Palm Beach, FL
High School Diploma
01.2017
University Overview
Skills
- Partnership Marketing
- Graphic Design
- Photography
- Vendor Relations
- SEO Optimization
- Marketing and Advertising
- Strategic Planning
- KPI Tracking
- Digital Marketing
- Project Management
- Data Analytics
- Product Development
- Marketing Campaigns
- Brand Promotion
- Social Media Platforms
- Social Media Marketing
- Video Editing
- Digital Photography
- Influencer Collaboration
- Storyboarding
- Social Media Management
- Customer Relationship Management (CRM)
- Operations Management
- Sales and Marketing
- Post-Production Editing
- Editing Skills
- Video Storytelling
- Decision-Making
- Attention to Detail
- Camera Operation
Timeline
Founder
Roll On Desk Pads
2023.02 - Current (1 year & 7 months)
Marketing Manager
Tikiz Shaved Ice & Ice Cream
2021.11 - Current (2 years & 10 months)
Sales Associate
Verizon
2019.10 - 2021.10 (2 years)
Sales Professional
Best Buy
2018.01 - 2019.01 (1 year)
Trainer
Chic-Fil-A
2013.01 - 2018.01 (5 years)
Department Of Education State of Florida
High School Diploma
Similar Profiles
Kade JeffersKade Jeffers
Team Member at Tikiz Shaved Ice & Ice CreamTeam Member at Tikiz Shaved Ice & Ice Cream
Noah BlecknerNoah Bleckner
Ice Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, MdIce Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, Md
M. A. MunimM. A. Munim
Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)