Highly skilled and motivated professional with a diverse range of expertise, seeking to leverage my skills and experience to contribute effectively to an organization's success. With a strong foundation in various fields, including technology, communication, and problem-solving, I am adept at adapting to new challenges and delivering exceptional results. My strengths lie in the following areas:
Hi, I’m
Roshard Rolle
GREENACRES,FL
Summary
Overview
10
years of professional experience
Work History
Tikiz Shaved Ice & Ice CreamBoca Raton, FL
Marketing Manager
11.2021 - Current
Job overview
- Worked with management team to oversee and monitor marketing strategy.
- Developed social media marketing strategies to help brand company and increase sales.
- Managed creation of marketing materials, collateral and sales support tools.
- Represented company at local and trade association meetings to promote products.
- Tracked, analyzed and reported on marketing program results.
- Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
- Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
- Collaborated with other departments to coordinate strategic marketing activities.
- Supervised creation of marketing materials and collateral.
- Recommended policy changes to improve marketing tactics and strategies.
- Posted useful, creative and timely content on social media, blog and website.
- Curated content for social media platforms.
- Utilized editing and photography tools to enhance storytelling.
- Posted original content to client website, updating pages to align with current branding strategies.
- Planned, produced and edited video projects to maximize engagement.
- Developed GIFs, memes and other entertaining visual content to engage audiences and gain followers.
Roll On Desk PadsWest Palm Beach, FL
Founder
02.2023 - Current
Job overview
- Approved and negotiated contracts with distributors and suppliers.
- Analyzed operations to evaluate company performance, determining areas of potential improvement.
- Devised organizational vision, mission and foundational structure to facilitate early growth.
- Examined and conducted market analysis to discover target market and demographic audience.
- Participated in small business training and development to increase company development and exposure.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Curated content for social media platforms.
- Posted useful, creative and timely content on social media, blog and website.
- Utilized editing and photography tools to enhance storytelling.
- Studied target audience and business offerings to devise effective call-to-action copy.
- Used data analysis and reporting tools to identify customer insights and optimize content performance.
VerizonGREENACRES, FL
Sales Associate
10.2019 - 10.2021
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Trained new team members in cash register operation, stock procedures and customer services.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Best BuyWellington, FL
Sales Professional
01.2018 - 01.2019
Job overview
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Consistently earned top performer out of hundreds of sales team members for exceeding sales goals.
- Collaborated with other sales team members to share selling strategies and gain new insights.
- Presented quotations with clear pricing information and deliverables specifications.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Obtained signatures for financial documents and internal and external invoices.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Increased purchase amounts by cross-selling with similar products.
- Adhered to company initiatives and achieved established goals.
Chic-Fil-ARoyal Palm Beach, Florida
Trainer
01.2013 - 01.2018
Job overview
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Prepared hard copy training materials, module summaries, videos and presentations.
- Created tests, exercises and role-plays for courses to verify competency.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
Education
Department Of Education State of FloridaWest Palm Beach, FL
High School Diploma
01.2017
University Overview
Skills
- Partnership Marketing
- Graphic Design
- Photography
- Vendor Relations
- SEO Optimization
- Marketing and Advertising
- Strategic Planning
- KPI Tracking
- Digital Marketing
- Project Management
- Data Analytics
- Product Development
- Marketing Campaigns
- Brand Promotion
- Social Media Platforms
- Social Media Marketing
- Video Editing
- Digital Photography
- Influencer Collaboration
- Storyboarding
- Social Media Management
- Customer Relationship Management (CRM)
- Operations Management
- Sales and Marketing
- Post-Production Editing
- Editing Skills
- Video Storytelling
- Decision-Making
- Attention to Detail
- Camera Operation
Timeline
Founder
Roll On Desk Pads
02.2023 - Current
Marketing Manager
Tikiz Shaved Ice & Ice Cream
11.2021 - Current
Sales Associate
Verizon
10.2019 - 10.2021
Sales Professional
Best Buy
01.2018 - 01.2019
Trainer
Chic-Fil-A
01.2013 - 01.2018
Department Of Education State of Florida
High School Diploma
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